Mitel NuPoint Messenger Technical Documentation - Release 7.0
parameter and Pager Interval parameter in the message delivery process.
Call placement configuration occurs in the same two areas for each mailbox: the NuPoint Voice
application configuration data and the mailbox configuration file. Message waiting indicators are
not used with call placement.
NuPoint Voice Configuration Data
Paging, message delivery, and call placement require this information in the NuPoint Voice
configuration data:
• The line group used for outdials
• Pager system names. These are unique names, also called “pager names,” to help you
identify which pager system you are referring to. An example of a pager system name is
“Outside Access.”
• Hold time. This is the number of seconds that the outdial port remains off-hook after all
outdialing is performed. It should be long enough to allow a reorder or busy tone to be
returned, which alerts the server that a page has failed. The default value is 20 seconds. The
maximum hold time allowed is 90 seconds. Set a value of 3 seconds to clear the port more
quickly.
• Pager systems. These are outdial indexes that outdial a certain dial string when accessed.
Each pager system is represented by a number. (You later enter this number as an internal
outdial index, billed outdial index, or unbilled outdial index, and specify the access code index
when adding a pager, message delivery, call placement, or fax retrieval to a mailbox.)
Message delivery also requires the server features that make it possible for the user to log into a
mailbox, and to interact with the server .
Call placement also requires:
• Server features that make it possible for the user to send messages to outside telephone
numbers
• Modification of the NuPoint Voice line group’s dialing plan
Mailbox Configuration Data
Paging, message delivery, and call placement require this information in the user’s mailbox
configuration:
• A properly modified FCOS
• A properly modified LCOS
• The outdial indexes (which point to a specific pager system)
• The pager access type (which points to an internal outdial index, billed outdial index, or
unbilled outdial index)
Both paging and message delivery need this information:
• The pager number (the telephone number that the server outdials to)
• The pager frequency (the number of times that the server attempts to notify the user of an
unplayed message)
• The pager interval (the number of minutes the server waits between repages)
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