Mitel 2700-1398-B1 Billing Reports

Mitel NuPoint Messenger Technical Documentation - Release 7.0

3. The data gathered in step 1 is subtracted from the mailbox statistics. This update zeros the

statistics in all the mailboxes (unless there was mailbox activity between steps 2 and 3 to

prepare them for the next billing cycle.

When you run a billing report, the value that is obtained during the gather for each statistic in a

mailbox is multiplied by the billing rate that you assigned to that statistic. The server then adds

the charges for all statistics with billing rates greater than zero, plus any base rate that you may

have specified, to give a total charge for each mailbox.

All billing data older than the previous billing data file is available using the regular backup

procedures recommended in the

You can initiate a gather as needed (single gather), or you can configure the server to run a

gather automatically (automatic gather). Automatic gathers can be run weekly, monthly, or twice-

monthly.

In a busy server a gather can slow down call processing, so it is best to schedule an automatic

gather or request a gather in the early morning hours, when server resources are not in use

processing calls.

It is possible for a gather to be unsuccessful. The most likely cause would be a power loss during

the process, since gather can take from several minutes to several hours to complete, depending

on the size of the server and volume of calls. If a gather fails, you should:

1. Perform a server backup to diskette to save the previous billing data file that was created

during the unsuccessful gather (see the

for directions).

2. Perform another gather. The information needed for the current billing is now divided

between the current and previous billing data files that are on the hard disk.

3. Run a Previous Billing Report from the hard disk. This shows what was billed during the last

billing cycle, which gives you a starting point for determining current charges.

4. Run both a Billing Report and a Previous Billing Report from the hard disk, then combine

them to determine the correct bill for each mailbox.

Billing Reports

After the server performs a gather, the statistics and charges that are calculated go into four

types of billing reports that the server can generate. Each report gives a breakdown of charges

for individual mailboxes by statistics, then calculates the total amount that is due. Each report has

a different purpose. Table 11-1 summarizes the report types and their purposes.

Samples of these reports and explanations of their contents are contained in the Reports chapter.

Table 11-1 Types of Billing Reports

Type of Report Purpose

Billing Report Shows current charges for each mailbox individually by

statistics; shows total current charges.