Mitel 3300 manual Feature Name, Description

General Information Guide - Release 3.1

Feature Name:

Attendant Access

Attendant Alarm Indications

Attendant Bulletin Board

Attendant Busy-Out (Console)

Attendant Busy-Out (Station)

Attendant CAS Interface

Attendant Call Answering Priority

Attendant Call Information Display

Attendant Call Selection

Attendant Conference

Attendant Consoles

Attendant Consoles (Multiple)

Attendant Console Firmkeys

Attendant Console Status Display

Attendant Directory Number

Attendant Help

Attendant Hold

Attendant Identity Information Display

Attendant Language Selection

Description:

See Attendant Directory Number.

See Attendant Console Status Display.

Bulletin Board is shared by all 5550 IP Consoles on the system that have a network connection. Use it to post information that you want other attendants to see and to store speed dial numbers that all attendants can access.

Attendant Busy-Out (Console) places your attendant console in a busy-out condition (absent status) under certain circumstances. In the busy-out condition, incoming calls are automatically rerouted.

Attendant Busy-Out (Station) lets you busy-out a specific station by using the attendant console.

Centralized Attendant Service (CAS) interface allows 3300 ICP to be a remote node for a CAS site. CAS is an attendant call handling service that is provided at a central office switch for calls from both public and private networks.

Attendant Call Answering Priority lets you assign priority to calls based on their destination when multiple calls are waiting, the call with the highest priority is answered first.

The Attendant Call Information Display provides the attendant with information about called and calling parties.

Attendant Call Selection lets you choose which group of incoming calls to answer first; each group is selected by pressing a softkey on the attendant console.

Attendant Conference lets the attendant set up one or more conference connections between central office trunks and internal stations.

See Peripherals.

Multiple Attendant Consoles can be supported.

Attendant Console Firmkeys on your console can be programmed as one of the following feature keys: Phonebook, Guest Service (Hotel/Motel), Trunk Status, Alarm, SMDA, Select Option, or blank (no application).

Attendant Console Status Display on each attendant console displays various parameters such as Day/Night Service, Attendant Status, and Alarm Status.

Attendant Directory Number lets you dial an attendant directory number (typically "0") to reach the attendant. Separate directory numbers can be programmed for each attendant console.

Attendant Help provides online assistance.

Hold lets you temporarily suspend a telephone call. While the call is on Hold, you can use the other telephone features.

Attendant Identity Information Display lets you view the console’s prime directory number, the PB software version, and the console’s hold slot number.

Enables attendant to choose the language of operation for the attendant console (English, French, German, or Italian).

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