General Information Guide - Release 3.1

Feature Name:

MSDN Release Link Trunk

Description:

This feature allows the attendant to make a call by using the same incoming trunk. It helps to provide centralized attendant service by allowing the attendants on the attendant system to reroute calls without tying up additional trunk resources.

Multicall Groups

Multiple Consoles

Multiple Message Waiting Indications

Music

Music On Hold

See Groups - Key System and Multicall.

See Attendant Consoles (Multiple).

Line keys on multiline telephones can be programmed as message waiting indicators which are associated with the mailboxes of other stations.

Music lets you listen to the Music On Hold music source through the speaker of the telephone.

Music On Hold provides callers with music while they are waiting for a call to be completed. Music On Hold is provided when a call is on Hold, when a call is transferred to a busy party, or when a call is in Call Waiting for a station. The customer provides the music source.

Networking

Networked ACD

Networked Group Page

NI3 Calling Name Delivery

The system supports both analog and digital networking. See Node ID Recognition and Uniform Numbering Plan.

Networked ACD supports ACD functions over a Mitel Switched Digital Network (MSDN). Agent groups at different locations (on different systems) may service calls on the network independently of where the call first entered the network.

Group Paging can be completed across a network or cluster. This allows a set on system A to page a specific group defined on system B.

NI3 Calling Name Delivery allows the called party to see the name of the caller on the telephone display screen if the caller has programmed Calling Name to "Allow" through IMAT. NI3 supports both incoming and outgoing calls for the system T1 card and is supported by the 3300 Universal NSU.

Night Service

Night Service - Automatic

Node ID Recognition

Non-Busy Station

Night Service lets you redirect calls to alternate answer points for individual trunks. The answer point used depends on the selected mode of operation (Day, Night 1, or Night 2).

Automatic Night Service places the system into Night service automatically if all attendant consoles are unable to receive calls or if all attendant consoles are inactive and the time-out period has expired.

Node ID Recognition lets a system in a network determine if an incoming call applies to it or to another system in the network.

Non-Busy Station lets you program an extension never to return busy tone. This feature is used for special situations such as emergency stations.

Non-DID Extension

Non-DID Extension allows the system to support sets that are not directly accessible to DID trunks. These calls are transferred to Non-DID Extensions by an Intercept Handling point (such as an attendant or a station).

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Mitel 3300 manual Msdn Release Link Trunk
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3300 specifications

The Mitel 3300 is a robust IP-PBX (Private Branch Exchange) designed to cater to the communication needs of businesses of varying sizes. Renowned for its versatility and extensive features, the Mitel 3300 supports both traditional telephony and modern IP-based communications, making it an ideal choice for organizations transitioning into a unified communications environment.

One of the standout features of the Mitel 3300 is its comprehensive set of communication tools. The system supports voice, video, and data services, allowing users to interact through various formats. With an emphasis on mobility, the Mitel 3300 includes mobile applications that enable staff to connect from anywhere, ensuring seamless communication regardless of location.

The Mitel 3300 system is powered by the Mitel Communications Director (MCD) software, which provides central management and control functions. This software is designed to simplify the administration of the phone system, allowing IT teams to manage users, configure features, and monitor system performance through a user-friendly web interface. The platform also supports a wide range of endpoints, including desktop phones, softphones, and mobile clients, ensuring compatibility with existing infrastructure.

Another key characteristic of the Mitel 3300 is its scalability. The system can support small businesses with just a few extensions or large enterprises with thousands of users across multiple sites. This flexibility allows organizations to expand their communication capabilities as they grow, without facing the need for a complete system overhaul.

The Mitel 3300 is built with advanced technologies in mind. Features such as voice-over-IP (VoIP) capabilities enable high-quality audio calls over the internet, reducing costs and improving connectivity. Additionally, the platform supports Unified Communications and Collaboration (UCC) tools, allowing for integrated messaging, presence management, and video conferencing, which further enhance team interactions.

Security is another priority for the Mitel 3300, incorporating features such as encryption and secure access protocols to safeguard communications and sensitive information. This focus on security helps ensure that organizations can rely on the system to maintain privacy and compliance with regulations.

In conclusion, the Mitel 3300 stands out in the realm of business communications with its versatile feature set, scalability, and integration of modern technologies. Its ability to adapt to the evolving needs of businesses, combined with strong security measures, positions it as a reliable solution for organizations looking to enhance their communication infrastructures.
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