General Information Guide - Release 3.1

Feature Name:

Emergency Services

Description:

Allows an Emergency Services number to be dialed, which sends a Customer Emergency Services ID (CESID) from the system to the Public Safety Answering Point (PSAP). The CESID is used as a key in the Automatic Location Information (ALI) database to retrieve a database record indicating the precise location of the caller.

Feature Keys

Flash - Calibrated

Flash - Switchhook

Flash - Trunk

Flexible Answer Point

Ground Button

Feature Keys let you activate features without dialing feature access codes.

Flash - Calibrated provides an alternative method of generating a Switchhook Flash.

Flash - Switchhook lets you place a call on Consultation Hold and return to dial tone so that you can invoke station features.

Flash - Trunk lets you single or double flash a trunk in order to access Centrex™ features.

Flexible Answer Point lets station and console users program a night answer point for their incoming trunk calls.

A Ground Button (Recall Button) lets you place a call on Consultation Hold and return to dial tone so that you can invoke station features. The Ground Button provides an alternative method of producing a Switchhook Flash.

Group Page

Groups - Key System and Multicall

Handset Receiver Volume Control

Handsfree Operation

HCI® /CTI™ Advanced Telephony

HCI/CTI Basic Telephony

Headset Operation

Hold

Hold on Hold

Hotel/Motel

Group Page lets you page a group of telephones over their built-in speakers.

Key System Groups and Multicall Groups let multiple telephones share the same extension number. Incoming calls ring all of the idle stations, and the stations stop ringing when one member answers the call.

Handset Receiver Volume Control lets you adjust the volume of the handset receiver.

Handsfree Operation lets you use your telephone without lifting the handset.

Allows monitoring of the activity and state transitions of extensions.

Permits a host computer application to initiate and clear calls on behalf of an extension on the system through X.409, X.410, and X.25 protocols.

Headset Operation lets you use a Headset to make and receive telephone calls.

Hold lets you temporarily suspend a telephone call. While the call is on Hold, you can use the other telephone features. The call can be either retrieved at the originating telephone or another telephone.

This feature allows both parties of a two-party call to put the call on Hold.

Provides features commonly used by hotels, motels, hospitals, as well as a Property Management Interface.

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Mitel 3300 manual Emergency Services
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3300 specifications

The Mitel 3300 is a robust IP-PBX (Private Branch Exchange) designed to cater to the communication needs of businesses of varying sizes. Renowned for its versatility and extensive features, the Mitel 3300 supports both traditional telephony and modern IP-based communications, making it an ideal choice for organizations transitioning into a unified communications environment.

One of the standout features of the Mitel 3300 is its comprehensive set of communication tools. The system supports voice, video, and data services, allowing users to interact through various formats. With an emphasis on mobility, the Mitel 3300 includes mobile applications that enable staff to connect from anywhere, ensuring seamless communication regardless of location.

The Mitel 3300 system is powered by the Mitel Communications Director (MCD) software, which provides central management and control functions. This software is designed to simplify the administration of the phone system, allowing IT teams to manage users, configure features, and monitor system performance through a user-friendly web interface. The platform also supports a wide range of endpoints, including desktop phones, softphones, and mobile clients, ensuring compatibility with existing infrastructure.

Another key characteristic of the Mitel 3300 is its scalability. The system can support small businesses with just a few extensions or large enterprises with thousands of users across multiple sites. This flexibility allows organizations to expand their communication capabilities as they grow, without facing the need for a complete system overhaul.

The Mitel 3300 is built with advanced technologies in mind. Features such as voice-over-IP (VoIP) capabilities enable high-quality audio calls over the internet, reducing costs and improving connectivity. Additionally, the platform supports Unified Communications and Collaboration (UCC) tools, allowing for integrated messaging, presence management, and video conferencing, which further enhance team interactions.

Security is another priority for the Mitel 3300, incorporating features such as encryption and secure access protocols to safeguard communications and sensitive information. This focus on security helps ensure that organizations can rely on the system to maintain privacy and compliance with regulations.

In conclusion, the Mitel 3300 stands out in the realm of business communications with its versatile feature set, scalability, and integration of modern technologies. Its ability to adapt to the evolving needs of businesses, combined with strong security measures, positions it as a reliable solution for organizations looking to enhance their communication infrastructures.
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