Mitel 3300 manual Multiple Site, The Customer, The Problem

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Multiple Site

General Information Guide - Release 3.1

Multiple Site

The Customer

Excellent Advertising (EA) is a Park Avenue advertising firm with a reputation for putting together innovative, cutting edge advertising campaigns. In addition to its head office in New York, they have a large branch office in San Francisco that takes care of the West Coast practice. The nature of the advertising business requires that large files be transferred between the East West Coast offices all the time. A robust corporate WAN has been put in place to support this need.

The Problem

Excellent Advertising (EA) is concerned that their cost of doing business is getting out of control. Their long distance bills are spiraling upwards, and managing two independent PBXs is becoming increasingly difficult. Employees complain about wasted time dialing network access codes to call their colleagues on the other side of the country. The sales team cannot keep up with messages left by clients as they travel developing new business. The managing partners have decided that their legacy telecommunications equipment is starting to impact their ability to be successful. It was time for a change.

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Page 70
Image 70
Mitel 3300 manual Multiple Site, The Customer, The Problem