Installed Base Migration

General Information Guide - Release 3.1

The Customer

Really Good Real Estate (RGRE) is a Toronto based company that provides commercial real estate management and leasing. The business has seen steady growth in the past 5 years and now management has decided to expand to Europe.

The Problem

Initially RGRE will open an office in London. Management is concerned that they may have trouble managing the costs of their telecommunications infrastructure. Most of their experienced staff will remain in Canada and so they expect a high volume of overseas long distance calling. RGRE currently owns a Mitel Networks SX-2000 and wants to ensure that they maintain and future proof their investment as they expand .

The Solution

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Mitel 3300 manual Installed Base Migration

3300 specifications

The Mitel 3300 is a robust IP-PBX (Private Branch Exchange) designed to cater to the communication needs of businesses of varying sizes. Renowned for its versatility and extensive features, the Mitel 3300 supports both traditional telephony and modern IP-based communications, making it an ideal choice for organizations transitioning into a unified communications environment.

One of the standout features of the Mitel 3300 is its comprehensive set of communication tools. The system supports voice, video, and data services, allowing users to interact through various formats. With an emphasis on mobility, the Mitel 3300 includes mobile applications that enable staff to connect from anywhere, ensuring seamless communication regardless of location.

The Mitel 3300 system is powered by the Mitel Communications Director (MCD) software, which provides central management and control functions. This software is designed to simplify the administration of the phone system, allowing IT teams to manage users, configure features, and monitor system performance through a user-friendly web interface. The platform also supports a wide range of endpoints, including desktop phones, softphones, and mobile clients, ensuring compatibility with existing infrastructure.

Another key characteristic of the Mitel 3300 is its scalability. The system can support small businesses with just a few extensions or large enterprises with thousands of users across multiple sites. This flexibility allows organizations to expand their communication capabilities as they grow, without facing the need for a complete system overhaul.

The Mitel 3300 is built with advanced technologies in mind. Features such as voice-over-IP (VoIP) capabilities enable high-quality audio calls over the internet, reducing costs and improving connectivity. Additionally, the platform supports Unified Communications and Collaboration (UCC) tools, allowing for integrated messaging, presence management, and video conferencing, which further enhance team interactions.

Security is another priority for the Mitel 3300, incorporating features such as encryption and secure access protocols to safeguard communications and sensitive information. This focus on security helps ensure that organizations can rely on the system to maintain privacy and compliance with regulations.

In conclusion, the Mitel 3300 stands out in the realm of business communications with its versatile feature set, scalability, and integration of modern technologies. Its ability to adapt to the evolving needs of businesses, combined with strong security measures, positions it as a reliable solution for organizations looking to enhance their communication infrastructures.

Contents

Page Table of Contents Iii System Applications Features Multiple Site Introduction DisclaimerTrademarks Copyright Overview Product Overview System Architecture Physical System Features SystemController Mitel Networks 3300 Controller Network Services Units Network Services UnitsMitel Networks 3300 Universal Network Services Unit Mitel Networks 3300 R2 Network Services Unit Analog Services Units Mitel Networks 3300 BRI Network Services UnitAnalog Services Units Mitel Networks 3300 Universal Analog Services Unit Mitel Networks 3300 Analog Services Unit MigrationMigration Mitel Networks SX-2000 Micro Light Maintenance AlarmsCircuit Indicators Mitel Networks 3200 Integrated Communications Platform ICP Authorized Maintenance Access SecurityRedundancy Support Toll Control Specifications Specification Dimensions and Weights Component WeightTone Plans Height Width Applications System ApplicationsApplications Interfaces Automatic Call Distribution ACD Mitel Networks 6200 Cost Management Solutions Management ApplicationsOPS Manager Mitel Networks 6500 Speech-Enabled Applications Mitel Networks 6300 Call Recording SolutionsMitel Networks 6500 Speech-Enabled Applications Mitel Networks 6500 Speech-Enabled Attendant Mitel Networks 6500 Speech-Enabled Unified Messaging Mitel Networks 6500 Speech-Enabled Applications OptionsEnterprise Voice Portal Mobility Mitel Networks 6100 Contact Center Solutions Mitel Networks 6100 Contact Center SolutionsMitel Networks 6110 Contact Center Management Mitel Networks 6115 Interactive Contact Center Mitel Networks 6120 Contact Center Scheduling Mitel Networks 6150 Multimedia Contact CenterMitel Networks 6160 Intelligent Queue Mitel Networks 6170 Contact Center Quality Monitoring Mitel Networks 6180 Contact Center Media Costing Desktop Applications Mitel Networks 5810 PDA Application Peripherals Peripherals Desktop Mitel Networks 5001 IP Phone Mitel Networks 5005 IP Phone Mitel Networks 5010 IP Phone Mitel Networks 5020 IP Phone Mitel Networks 5140 IP Appliance General Information Guide Release Mitel Networks 5410 Programmable Key Module Mitel Networks 5415 Programmable Key Module Mitel Networks 5423 IrDA Module Mitel Networks 5303 Conference Phone Mitel Networks 5305 IP Office Conference Unit Mitel Networks 5310 IP Board Room Conference Unit Superset Superset Superset Superset Superset Consoles Superconsole Mitel Networks 5550 IP Console General Information Guide Release Accessories Mitel Networks 3300 In-Line Power Unit Mitel Networks 5485 IP Paging Unit Network Lines and TrunksLines Trunks Isdn Integrated Services Digital Network IP NetworkingIsdn Support Isdn Connectivity Isdn Primary Rate Interface R2 Support Traffic and Performance Specifications Traffic and Performance CriteriaResult 25% 55% Typical 85% LAN/WAN Network Configuration ICP as a Backup WANNetwork Guidelines Features Features of the 3300 ICPFeature Name Description Feature Name Attendant Lockout Feature Name Call Release Call Rerouting DNI Emergency Services Mnms MSDN/DPNSS Msdn Release Link Trunk SIG Redial Saved Number Feature Name Xnet Solutions Solution OverviewStandalone Site Page Multiple Site Solution Installed Base Migration Page General Information Guide Release Index 43, 45, 46 User Guides General Information Guide Release