About Your 5230 IP Appliance

User Types

There are two basic user types:

•Desk Phone user (stationary user): Has a dedicated phone at their desk. Calls to that user’s extension number always ring at that phone.

•Hot Desk user (mobile user): Has a dedicated extension number, but no dedicated phone. When a Hot Desk user logs in a hot desk-enabled phone, all calls to that user ring at that phone, until the user logs out. In effect, that phone becomes the user’s phone, with all the user’s personal features enabled. See “Using a Hot Desk Phone” on page 14 for more information.

Both types of users can also be Guest Users on any 5230 IP Appliance other than their own, or on which they are not logged on. Guest users can only use the extension number and features programmed on the set they are using, and cannot change any of the phone’s settings (display language, etc.). Unless this set has their extension number as a line appearance, calls to guest users will not ring on this phone.

See “User Type Settings” on page 13 for information on setting your user type.

Documentation

The following customer documentation is available for the 5230 IP Appliance:

•Installation Guide (part number 56003848). Shipped with the 5230 IP Appliance. You can order additional copies from your Mitel Networks distributor.

•User Guide (this document). You can download additional PDF copies from the Mitel Networks web site (see instructions below).

•Quick Reference Card. You can download additional PDF copies from the Mitel Networks web site (see instructions below).

•Online Help. Installed on the PDA with the 5230 IP Appliance Applications. You can access it via the Start menu like the rest of the Help files on your PDA.

To download user documentation from the Mitel Networks web site

Note: If you are viewing an electronic version of this document, and have a connection to the internet, click anywhere in this paragraph to access the Mitel Networks end user documentation web site.

1.With your favorite browser, go to www.mitel.com.

2.Bring your cursor over the word Support, and select Documentation Library.

3.In the drop-down list, select User Guides.

4.Download the desired document (see your browser help for instructions on downloading files from a web site).

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Mitel 5230 manual User Types, Documentation
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5230 specifications

The Mitel 5230 is a sophisticated IP desk phone designed to enhance productivity in modern business environments. As part of the Mitel family, it integrates seamlessly with advanced communication technologies, catering to the needs of various organizations, from small enterprises to large corporations.

One of the main features of the Mitel 5230 is its user-friendly interface. The phone is equipped with a large, high-resolution display that provides clear visibility of calls, messages, and applications. Users can navigate through menus easily, increasing efficiency and enabling quick access to vital information. The phone also boasts programmable keys that allow users to customize the layout according to their preferences, facilitating quick access to frequently used functions.

The Mitel 5230 is designed for optimal voice quality, leveraging advanced audio technologies such as wideband audio and high-definition voice. This results in clearer, more natural sound during calls, improving communication and reducing misunderstandings. The phone also supports full-duplex hands-free operation, allowing users to participate in conversations without having to hold the receiver, which can be especially useful for multitasking.

Another significant characteristic of the Mitel 5230 is its support for various communication protocols, enabling compatibility with numerous Mitel systems and other VoIP platforms. This flexibility means that businesses can integrate the phone into their existing communication infrastructure with ease, ensuring that all employees can benefit from its features.

The Mitel 5230 also prioritizes connectivity with built-in Ethernet ports, allowing users to connect to the network directly and providing power over Ethernet (PoE) capabilities. This streamlines installation, as it eliminates the need for separate power cables, reducing clutter and simplifying workspace organization.

In addition to its robust standard features, the Mitel 5230 supports a range of advanced applications, including unified communications tools and collaboration software. This integration facilitates enhanced teamwork and communication among employees, whether they are in the office or working remotely.

Overall, the Mitel 5230 stands out as a reliable and feature-rich IP desk phone, perfectly suited for the needs of contemporary businesses. Its combination of usability, audio quality, flexibility, and integration capabilities makes it an ideal choice for organizations looking to improve their communication systems and enhance employee productivity.
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