5230 IP Appliance User Guide

Updating Your Call History

The telephone switch keeps data on all the calls you make and receive. When you update your Call History, you get the information on the calls you’ve made since you last updated your Call History. Your Call History is automatically updated when you dock your PDA to a 5230 IP Appliance and start the PDA Phone application.

To manually update your Call History

1.Start the Call History application (see “To start the Call History application” on page 31).

2.In the Tools menu, select Refresh List.

Viewing Your Call History

You can view the calls you made and received using the following criteria:

All Calls

New Calls

Incoming Calls

Outgoing Calls

Missed Calls

Note: New calls are the calls that appeared the last time you updated your Call History. These New calls become Viewed calls the next time you update your Call History. Missed calls do not include incoming calls while you are on the phone.

For each call, you can view the following information:

Basic information (Call History main window):

-New (dark arrow on icon) or Viewed (clear arrow on icon). To change all new calls to Viewed, update your Call History.

-Caller/recipient name or number (if available)

-Time and date of call

Detailed information (View Details window):

-Name and number of caller/recipient (if available)

-Detailed date and time of call

-Type of call (incoming, outgoing or missed)

-Duration of last call

-Number of times a call was received from a given caller (for Missed and Incoming Calls) on that day

-Number of times you called a given recipient on that day

You can also view your Contacts information for the caller/recipient if there is an entry in your Contacts for that person.

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Mitel 5230 Updating Your Call History, Viewing Your Call History, To manually update your Call History

5230 specifications

The Mitel 5230 is a sophisticated IP desk phone designed to enhance productivity in modern business environments. As part of the Mitel family, it integrates seamlessly with advanced communication technologies, catering to the needs of various organizations, from small enterprises to large corporations.

One of the main features of the Mitel 5230 is its user-friendly interface. The phone is equipped with a large, high-resolution display that provides clear visibility of calls, messages, and applications. Users can navigate through menus easily, increasing efficiency and enabling quick access to vital information. The phone also boasts programmable keys that allow users to customize the layout according to their preferences, facilitating quick access to frequently used functions.

The Mitel 5230 is designed for optimal voice quality, leveraging advanced audio technologies such as wideband audio and high-definition voice. This results in clearer, more natural sound during calls, improving communication and reducing misunderstandings. The phone also supports full-duplex hands-free operation, allowing users to participate in conversations without having to hold the receiver, which can be especially useful for multitasking.

Another significant characteristic of the Mitel 5230 is its support for various communication protocols, enabling compatibility with numerous Mitel systems and other VoIP platforms. This flexibility means that businesses can integrate the phone into their existing communication infrastructure with ease, ensuring that all employees can benefit from its features.

The Mitel 5230 also prioritizes connectivity with built-in Ethernet ports, allowing users to connect to the network directly and providing power over Ethernet (PoE) capabilities. This streamlines installation, as it eliminates the need for separate power cables, reducing clutter and simplifying workspace organization.

In addition to its robust standard features, the Mitel 5230 supports a range of advanced applications, including unified communications tools and collaboration software. This integration facilitates enhanced teamwork and communication among employees, whether they are in the office or working remotely.

Overall, the Mitel 5230 stands out as a reliable and feature-rich IP desk phone, perfectly suited for the needs of contemporary businesses. Its combination of usability, audio quality, flexibility, and integration capabilities makes it an ideal choice for organizations looking to improve their communication systems and enhance employee productivity.