5230 IP Appliance User Guide

To receive a call

1.When a new call starts ringing, the display shows which line is ringing, with the name/number of the caller (if available). The ringing line button on the PDA flashes red.

2.Lift the handset and start talking to your party. The line button on the PDA turns solid red.

To immediately forward the call to the programmed attendant or voice mailbox, tap/press the Forward softkey.

To end a call

Hang up the handset. OR Press the key. OR Press the Cancel button on the PDA. The line button turns grey (idle display).

To change the speaker volume

While on a call, press the or key to adjust the volume of the handset, headset or handsfree speaker. The setting is saved for your next call.

Call Making Features

Note: Not all features may be available on your system. Talk to your system administrator for more information.

Call Transfer

To transfer a call to an unconnected party

1.While on a call, press the key. The call is put on hold.

2.Call the party to which you want to transfer the call (using any call making feature).

To cancel call transfer, press the key, or the Cancel button on the PDA.

If you want to talk to this person, wait until the connection is established, then hang up to transfer the held call (attended transfer).

If you do not need to talk to this person, hang up. The held call is transferred to the call in progress (blind or unattended call transfer).

Note: If the call is unanswered, the call returns to your extension number.

To transfer a call to a party already on hold

Note: You need at least two line appearances on your 5230 IP Appliance to use this feature.

1.While on a call, press the key. The call is put on hold.

2.Tap the line icon of the call previously on hold, and hang up. The call you put on hold in step 1 is transferred to the call on this line.

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Mitel 5230 manual Call Making Features, Call Transfer

5230 specifications

The Mitel 5230 is a sophisticated IP desk phone designed to enhance productivity in modern business environments. As part of the Mitel family, it integrates seamlessly with advanced communication technologies, catering to the needs of various organizations, from small enterprises to large corporations.

One of the main features of the Mitel 5230 is its user-friendly interface. The phone is equipped with a large, high-resolution display that provides clear visibility of calls, messages, and applications. Users can navigate through menus easily, increasing efficiency and enabling quick access to vital information. The phone also boasts programmable keys that allow users to customize the layout according to their preferences, facilitating quick access to frequently used functions.

The Mitel 5230 is designed for optimal voice quality, leveraging advanced audio technologies such as wideband audio and high-definition voice. This results in clearer, more natural sound during calls, improving communication and reducing misunderstandings. The phone also supports full-duplex hands-free operation, allowing users to participate in conversations without having to hold the receiver, which can be especially useful for multitasking.

Another significant characteristic of the Mitel 5230 is its support for various communication protocols, enabling compatibility with numerous Mitel systems and other VoIP platforms. This flexibility means that businesses can integrate the phone into their existing communication infrastructure with ease, ensuring that all employees can benefit from its features.

The Mitel 5230 also prioritizes connectivity with built-in Ethernet ports, allowing users to connect to the network directly and providing power over Ethernet (PoE) capabilities. This streamlines installation, as it eliminates the need for separate power cables, reducing clutter and simplifying workspace organization.

In addition to its robust standard features, the Mitel 5230 supports a range of advanced applications, including unified communications tools and collaboration software. This integration facilitates enhanced teamwork and communication among employees, whether they are in the office or working remotely.

Overall, the Mitel 5230 stands out as a reliable and feature-rich IP desk phone, perfectly suited for the needs of contemporary businesses. Its combination of usability, audio quality, flexibility, and integration capabilities makes it an ideal choice for organizations looking to improve their communication systems and enhance employee productivity.