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Mitel 5330 manual Tag Call, Trunk Flash, To tag a malicious call

Models: 5330

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Tag Call

Mitel 5330 and 5340 IP Phones User Guide

Tag Call

Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your system administrator or Telephone Company can identify the source of the call and provide this information to appropriate personnel or authorities.

CAUTION: Tagging a non-malicious call may result in fines or other penalties.

To tag a malicious call:

1.Press the programmed Tag Call key while the call is in progress. For information on how to program keys, see Programming Features On Your Keys

-OR-

Press (TRANS/CONF).

2.Dial the appropriate feature access code.

If the call was successfully tagged, Thank You is shown on the display; otherwise, Not Allowed is displayed.

Note: Tag Call can be used on active two-party calls only. Calls on hold and conference calls cannot be tagged.

Trunk Flash

The Trunk Flash feature allows you to access Centrex features (if available) while you are talking on an outside call.

To flash a trunk while talking on an outside call:

1.Press the key you have programmed to Flash.

Note: You can program a key to single flash or double flash.

2.Wait for dial tone.

3.Dial the Centrex feature access code.

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Mitel 5330 manual Tag Call, Trunk Flash, To tag a malicious call, To flash a trunk while talking on an outside call

Contents

MITEL 5330 AND 5340 IP PHONES USER GUIDE COMMUNICATIONS DIRECTOR PLATFORMMITEL Mitel 5330 and 5340 IP Phones - User Guide TRADEMARKSDecember USING YOUR DEFAULT PHONE WINDOW AND KEYS Table of ContentsCUSTOMIZING YOUR PHONE CALL HANDLING PROGRAMMING FEATURES ON YOUR KEYSSETTING UP YOUR CONTACT LIST 5340 ONLY MAKING AND ANSWERING CALLSTable of Contents VISUAL VOICE MAIL USING THE MITEL CORDLESS HANDSET Table of ContentsUSING YOUR PHONE WITH THE 5310 IP CONFERENCE UNIT USING THE LINE INTERFACE MODULEUSING THE CORDLESS DEVICES APPLICATION USING A BLUETOOTH HEADSETUSING IP PROGRAMMABLE KEY MODULES 12 AND ABOUT YOUR PHONE The 5330 IP Phone The 5340 IP Phone Mitel 5330 and 5340 IP Phones User GuideFunction Elements of Your PhoneFeature Mitel 5330 and 5340 IP Phones User GuideMitel Line Interface Module Ring/Message IndicatorsProtect your Hearing Tips for Your Comfort and SafetyAdjust the Viewing Angle Dont Cradle the HandsetGetting Started with Your Phone USING YOUR DEFAULT PHONE WINDOW AND KEYS5340 and 5330 IP Phone Window Function 5340 and 5330 IP Phone Default Window and KeysFeature Programming Features on Your KeysABOUT YOUR PHONE APPLICATIONS Using the Call History Application Using the Settings ApplicationReview Call Log Icons View Call Log DetailsTo delete all logs by type Tips for Setting up Your PhoneGetting Help Delete LogsCUSTOMIZING YOUR PHONE Using the Dial Pad to Enter Information4.Press Edit Name Using the On-ScreenKeyboard to Enter InformationSpecify User Information 2.Press Settings 3.Press User Information2.Press Settings 3.Press Brightness and Contrast Specify LanguageSpecify Display Brightness and Contrast 2.Press Settings2.Press Settings 3.Press Audio Feedback Specify Audio Feedback OptionsSpecify Text Size To adjust the volume of the audio feedback3.Press “Ring Adjust” Adjust the RingerSpecify Call Notification Behavior 2.Press Settings 3.Press Call Notification2.Press Settings 3.Press Screen Saver Enable a Screen Saver 5340 only3.Press “Ring Adjust” 4.Press “Ringer Pitch” To enable a screen saver2.Press Settings 3.Press PC Connectivity Enable PC ConnectivityProgram Receipt of External Messaging 2.Press Settings 3.Press External MessagesTips on Programming Features PROGRAMMING FEATURES ON YOUR KEYSDefault Label FeatureMitel 5330 and 5340 IP Phones User Guide 2.Press Settings 3.Press Programmable Keys To program a Phone Feature or hard keyTo program Speed Call 2.Press Settings 3.Press Programmable Keys2.Press Settings 3.Press Programmable Keys To program a Phone Application2.Press Settings 3.Press Programmable Keys Clear Programming from a Key5.Press Clear Key 3.Press Edit Name SETTING UP YOUR CONTACT LIST 5340 ONLYAdding Names to Your Contact List Editing Information in Your Contact ListTo use Phone Book MAKING AND ANSWERING CALLSPhone Book To dial a contact from your People listDo one of the following ∙Press Hang Up or Cancel Answer a CallEnd a Call RedialTo disable Handsfree operation Redial - Saved NumberHandsfree Operation To hang up while using Handsfree operationTo switch from Handsfree mode to handset mode Using the Analog lineAuto-Answer To enable or disable Auto-AnswerTo place a call on Hold CALL HANDLINGHold Mute1.Press MESSAGE TransferDirect Transfer to Voice Mailbox To Transfer an active callTo leave a Conference ConferenceConference Split Add HeldTo program and enable Call Forward Always Using Quick Call Forward AlwaysSwap Call ForwardingTo create a Call Forward profile Programming Call Forwarding Using ProfilesTo deactivate Call Forward Always 2.Press Deactivate2.Press Call Forwarding 3.Press Profiles Cancel Call ForwardActivate Call Forward To cancel Call ForwardTo enter an Account Code during a call USING OTHER FEATURESAccount Codes To use Account Codes1.Press Call Me Back Attendant Call Hold - Remote RetrieveCallback Call Forward - Remote Im HereCall Forward - Forced Call Forward - End ChainingTo force an incoming call to be forwarded To park an active call Call Forward - OverrideCall Park To override Call Forward and ring a stationTo retrieve a call when you hear the Campon tone Call PickupCampon Direct PagingTo turn Handsfree Answerback off Direct Paging - Handsfree Answerback EnabledTo answer a call using Handsfree Answerback To turn Handsfree Answerback onTo end a Handsfree Answerback call Direct Paging - Handsfree Answerback DisabledTo activate or deactivate Do Not Disturb Direct Voice CallDo Not Disturb To make a Direct Voice CallEmergency Calls Float Keys 5340 IP Phone 2.Press Settings 3.Press Programmable Keys Programming Float KeysTo enable float keys 2.Press Settings 3.Press Float KeysTo disable float keys Using Float Keys2.Press Settings 3.Press Float Keys To make a Group Page Group ListenGroup Paging / Meet Me Answer To make the call a normal two-wayspeaker callTo change another group members presence status Group PresenceTo join a group To leave a groupTo answer a call when Auto Answer is disabled Handoff - Personal Ring GroupsHeadset Operation To enable Headset OperationTo turn mute off and return to the conversation Hot DeskingTo hang up To mute your headset microphoneTo enable Make Busy Hot Desk Remote LogoutHot Desk - PIN Change Make BusyTo turn Messaging - Advisory on Message Waiting IndicatorMessaging - Advisory Messaging - CallbackTo cancel a Callback Messaging - Cancel CallbackYou can check for messages from a remote station Override Intrude Messaging - Cancel All CallbacksMusic Night AnswerBefore locking a set, ensure that PagingPhone Lock To use PagingTo change the User PIN User PINTo activate Phone Lock To de-activatePhone LockTo listen to a recording Record a CallReminder To start recording while on a 2-partycallTo dial a call using Voice Dialler Voice DiallerSpeed Call To view, change, and/or cancel a pending ReminderTo flash a trunk while talking on an outside call Tag CallTrunk Flash To tag a malicious callOpening the Visual Voice Mail Application Set Up your MailboxEnable Visual Voice Mail VISUAL VOICE MAIL2.Press Connect as guest Log Into Your Mailbox From Another ExtensionLog Out Of Your Mailbox To login to your mailbox from another extensionThe Voice Mail Application Main Window About the Visual Voice Mail Main WindowTo display details about a message Display Message DetailsThe Message Details Window To dial the phone number of a message sender Play a Voice MessageDial Message Sender To play a voice messageForward a Message to Another Mailbox Save a MessageDelete a Message Add a Message Sender to Your Contacts ListTo forward a message to your email address Forward a Message to Your Email Address4.Press To Email Turn the Conference Unit On and Off USING YOUR PHONE WITH THE 5310 IP CONFERENCE UNITAccess the Conference Controller Adjust the Conference Unit VolumeTo exit the conference controller ∙Press Close Exit the Conference ControllerMute the Conference Unit Mitel 5330 and 5340 IP Phones User GuideTo answer a Call using the analog line USING THE LINE INTERFACE MODULEMaking and Answering Calls Using the Analog key To make a call using the Analog lineMitel 5330 and 5340 IP Phones User Guide Mitel 5330 and 5340 IP Phones User Guide Function Elements of Your Cordless Module and AccessoriesFeature Rear View of 5300 Series IP PhoneHandset/Headset Combinations Pairing the Cordless Module and AccessoriesTo pair a DECT cordless accessory To pair a Bluetooth accessory To unpair a cordless accessory Cordless Module LED IndicatorsUsing a Cordless Device as a Remote Control Unpairing an AccessoryUsing the Volume Keys on Cordless Device Using the Mute Key on a Cordless DeviceElements of the Cordless Handset USING THE MITEL CORDLESS HANDSETCordless Handset on a 5300 Series Phone To dial a number with Auto Dial disabled Dialing - Auto Dial DisabledDialing - Auto Dial Enabled Hang upLED Color Handset Alerting Tones and LEDsFeature FunctionDo one of the following USING THE MITEL DECT CORDLESS HEADSETAnswer a Call Elements of the DECT Cordless HeadsetDialing - Auto Dial Enabled Hang UpHeadset Alerting Tones and LEDs Dialing - Auto Dial DisabledMitel 5330 and 5340 IP Phones User Guide Answer a Call USING A BLUETOOTH HEADSETDialing - Auto Dial Disabled To dial a number with Auto Dial disabledTo dial a number with Auto Dial enabled Dialing - Auto Dial EnabledMitel 5330 and 5340 IP Phones User Guide To view Cordless Module information USING THE CORDLESS DEVICES APPLICATIONLow Battery Level Viewing Cordless Module InformationTo connect or disconnect a Bluetooth headset Connecting/Disconnecting a Bluetooth HeadsetEditing a Bluetooth Headset Name To turn the Auto-Connectfeature on or off5.Press Edit Info Auto DialTo disable Auto Dial To program an Auto Dial numberUsing IP Programmable Key Modules 12 and