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Mitel 5330 manual About Your Phone

Models: 5330

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Mitel 5330 and 5340 IP Phones User Guide

ABOUT YOUR PHONE

The Mitel® 5330 and 5340 IP Phones are full-feature, dual port, dual mode enterprise-class applications phones that provide voice communication over an IP network. They both feature a large graphics display (160 x 320) and self-labeling keys. The 5330 IP Phone offers 24 programmable multi-function keys and the 5340 IP Phone offers 48 programmable multi- function keys for one-touch feature access. Both phones provide ten fixed feature keys for convenient access to features such as Conferencing, Redial, and many customizable user settings as well as navigational keys to access various screens and application layers.

The 5330 and 5340 IP Phones support Mitel Call Control (MiNet) protocol and session initiated protocols (SIP). Both phones support modules such as the Line Interface Module, 5310 IP Conference, PKM Module, and Cordless (DECT) and Bluetooth Modules. Additionally, they support Hot Desking and Clustered Hot Desking as well as Resiliency. The 5330/5340 phones are ideal for executives and managers, and can be used as an ACD Agent or Supervisor Phone, as well as a Teleworker Phone.

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Mitel 5330 manual About Your Phone

Contents

COMMUNICATIONS DIRECTOR PLATFORM MITEL 5330 AND 5340 IP PHONES USER GUIDEMITEL TRADEMARKS Mitel 5330 and 5340 IP Phones - User GuideDecember Table of Contents USING YOUR DEFAULT PHONE WINDOW AND KEYSCUSTOMIZING YOUR PHONE SETTING UP YOUR CONTACT LIST 5340 ONLY PROGRAMMING FEATURES ON YOUR KEYSMAKING AND ANSWERING CALLS CALL HANDLINGTable of Contents VISUAL VOICE MAIL USING YOUR PHONE WITH THE 5310 IP CONFERENCE UNIT Table of ContentsUSING THE LINE INTERFACE MODULE USING THE MITEL CORDLESS HANDSETUSING A BLUETOOTH HEADSET USING THE CORDLESS DEVICES APPLICATIONUSING IP PROGRAMMABLE KEY MODULES 12 AND ABOUT YOUR PHONE The 5330 IP Phone The 5340 IP Phone Mitel 5330 and 5340 IP Phones User GuideFeature Elements of Your PhoneMitel 5330 and 5340 IP Phones User Guide FunctionMitel Line Interface Module Ring/Message IndicatorsAdjust the Viewing Angle Tips for Your Comfort and SafetyDont Cradle the Handset Protect your HearingUSING YOUR DEFAULT PHONE WINDOW AND KEYS Getting Started with Your Phone5340 and 5330 IP Phone Window Feature 5340 and 5330 IP Phone Default Window and KeysProgramming Features on Your Keys FunctionABOUT YOUR PHONE APPLICATIONS Using the Call History Application Using the Settings ApplicationReview Call Log Icons View Call Log DetailsGetting Help Tips for Setting up Your PhoneDelete Logs To delete all logs by typeCUSTOMIZING YOUR PHONE Using the Dial Pad to Enter InformationSpecify User Information Using the On-ScreenKeyboard to Enter Information2.Press Settings 3.Press User Information 4.Press Edit NameSpecify Display Brightness and Contrast Specify Language2.Press Settings 2.Press Settings 3.Press Brightness and ContrastSpecify Text Size Specify Audio Feedback OptionsTo adjust the volume of the audio feedback 2.Press Settings 3.Press Audio FeedbackSpecify Call Notification Behavior Adjust the Ringer2.Press Settings 3.Press Call Notification 3.Press “Ring Adjust”3.Press “Ring Adjust” 4.Press “Ringer Pitch” Enable a Screen Saver 5340 onlyTo enable a screen saver 2.Press Settings 3.Press Screen SaverProgram Receipt of External Messaging Enable PC Connectivity2.Press Settings 3.Press External Messages 2.Press Settings 3.Press PC ConnectivityTips on Programming Features PROGRAMMING FEATURES ON YOUR KEYSFeature Default LabelMitel 5330 and 5340 IP Phones User Guide 2.Press Settings 3.Press Programmable Keys To program a Phone Feature or hard key2.Press Settings 3.Press Programmable Keys 2.Press Settings 3.Press Programmable KeysTo program a Phone Application To program Speed CallClear Programming from a Key 2.Press Settings 3.Press Programmable Keys5.Press Clear Key Adding Names to Your Contact List SETTING UP YOUR CONTACT LIST 5340 ONLYEditing Information in Your Contact List 3.Press Edit NamePhone Book MAKING AND ANSWERING CALLSTo dial a contact from your People list To use Phone BookEnd a Call Answer a CallRedial Do one of the following ∙Press Hang Up or CancelHandsfree Operation Redial - Saved NumberTo hang up while using Handsfree operation To disable Handsfree operationAuto-Answer Using the Analog lineTo enable or disable Auto-Answer To switch from Handsfree mode to handset modeHold CALL HANDLINGMute To place a call on HoldDirect Transfer to Voice Mailbox TransferTo Transfer an active call 1.Press MESSAGEConference Split ConferenceAdd Held To leave a ConferenceSwap Using Quick Call Forward AlwaysCall Forwarding To program and enable Call Forward AlwaysTo deactivate Call Forward Always Programming Call Forwarding Using Profiles2.Press Deactivate To create a Call Forward profileActivate Call Forward Cancel Call ForwardTo cancel Call Forward 2.Press Call Forwarding 3.Press ProfilesAccount Codes USING OTHER FEATURESTo use Account Codes To enter an Account Code during a callCallback Attendant Call Hold - Remote RetrieveCall Forward - Remote Im Here 1.Press Call Me BackCall Forward - End Chaining Call Forward - ForcedTo force an incoming call to be forwarded Call Park Call Forward - OverrideTo override Call Forward and ring a station To park an active callCampon Call PickupDirect Paging To retrieve a call when you hear the Campon toneTo answer a call using Handsfree Answerback Direct Paging - Handsfree Answerback EnabledTo turn Handsfree Answerback on To turn Handsfree Answerback offTo end a Handsfree Answerback call Direct Paging - Handsfree Answerback DisabledDo Not Disturb Direct Voice CallTo make a Direct Voice Call To activate or deactivate Do Not DisturbEmergency Calls Float Keys 5340 IP Phone To enable float keys Programming Float Keys2.Press Settings 3.Press Float Keys 2.Press Settings 3.Press Programmable KeysUsing Float Keys To disable float keys2.Press Settings 3.Press Float Keys Group Paging / Meet Me Answer Group ListenTo make the call a normal two-wayspeaker call To make a Group PageTo join a group Group PresenceTo leave a group To change another group members presence statusHeadset Operation Handoff - Personal Ring GroupsTo enable Headset Operation To answer a call when Auto Answer is disabledTo hang up Hot DeskingTo mute your headset microphone To turn mute off and return to the conversationHot Desk - PIN Change Hot Desk Remote LogoutMake Busy To enable Make BusyMessaging - Advisory Message Waiting IndicatorMessaging - Callback To turn Messaging - Advisory onMessaging - Cancel Callback To cancel a CallbackYou can check for messages from a remote station Music Messaging - Cancel All CallbacksNight Answer Override IntrudePhone Lock PagingTo use Paging Before locking a set, ensure thatTo activate Phone Lock User PINTo de-activatePhone Lock To change the User PINReminder Record a CallTo start recording while on a 2-partycall To listen to a recordingSpeed Call Voice DiallerTo view, change, and/or cancel a pending Reminder To dial a call using Voice DiallerTrunk Flash Tag CallTo tag a malicious call To flash a trunk while talking on an outside callEnable Visual Voice Mail Set Up your MailboxVISUAL VOICE MAIL Opening the Visual Voice Mail ApplicationLog Out Of Your Mailbox Log Into Your Mailbox From Another ExtensionTo login to your mailbox from another extension 2.Press Connect as guestThe Voice Mail Application Main Window About the Visual Voice Mail Main WindowDisplay Message Details To display details about a messageThe Message Details Window Dial Message Sender Play a Voice MessageTo play a voice message To dial the phone number of a message senderDelete a Message Save a MessageAdd a Message Sender to Your Contacts List Forward a Message to Another MailboxForward a Message to Your Email Address To forward a message to your email address4.Press To Email Access the Conference Controller USING YOUR PHONE WITH THE 5310 IP CONFERENCE UNITAdjust the Conference Unit Volume Turn the Conference Unit On and OffMute the Conference Unit Exit the Conference ControllerMitel 5330 and 5340 IP Phones User Guide To exit the conference controller ∙Press CloseMaking and Answering Calls Using the Analog key USING THE LINE INTERFACE MODULETo make a call using the Analog line To answer a Call using the analog lineMitel 5330 and 5340 IP Phones User Guide Mitel 5330 and 5340 IP Phones User Guide Feature Elements of Your Cordless Module and AccessoriesRear View of 5300 Series IP Phone FunctionPairing the Cordless Module and Accessories Handset/Headset CombinationsTo pair a DECT cordless accessory To pair a Bluetooth accessory Using a Cordless Device as a Remote Control Cordless Module LED IndicatorsUnpairing an Accessory To unpair a cordless accessoryUsing the Volume Keys on Cordless Device Using the Mute Key on a Cordless DeviceUSING THE MITEL CORDLESS HANDSET Elements of the Cordless HandsetCordless Handset on a 5300 Series Phone Dialing - Auto Dial Enabled Dialing - Auto Dial DisabledHang up To dial a number with Auto Dial disabledFeature Handset Alerting Tones and LEDsFunction LED ColorAnswer a Call USING THE MITEL DECT CORDLESS HEADSETElements of the DECT Cordless Headset Do one of the followingHeadset Alerting Tones and LEDs Hang UpDialing - Auto Dial Disabled Dialing - Auto Dial EnabledMitel 5330 and 5340 IP Phones User Guide Dialing - Auto Dial Disabled USING A BLUETOOTH HEADSETTo dial a number with Auto Dial disabled Answer a CallDialing - Auto Dial Enabled To dial a number with Auto Dial enabledMitel 5330 and 5340 IP Phones User Guide Low Battery Level USING THE CORDLESS DEVICES APPLICATIONViewing Cordless Module Information To view Cordless Module informationEditing a Bluetooth Headset Name Connecting/Disconnecting a Bluetooth HeadsetTo turn the Auto-Connectfeature on or off To connect or disconnect a Bluetooth headsetTo disable Auto Dial Auto DialTo program an Auto Dial number 5.Press Edit InfoUsing IP Programmable Key Modules 12 and