Mitel 5330, 5340 manual Auto Answer, Answer a Call Waiting, Calling and Called Party Display

Models: 5330 5340

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Answer a Call

5320/5330/5340 IP Phone SIP User and Administrator Guide

Answer a Call

To answer a call, do one of the following:

In handset mode, lift the handset.

In headset mode, press the Headset key, then press the flashing Line key.

In handsfree mode, press Auto Answer (SPEAKER), or press the flashing Line key.

For more information about handset, handsfree (Speaker), or headset calls, see Handset, Handsfree and Headset Modes on page 26.

Auto Answer

You can use Auto Answer to automatically answer incoming calls in handsfree or headset mode.

To enable or disable Auto Answer:

Access the Feature Configuration page of the Web Configuration tool (see Accessing the Web Configuration Tool on page 10).

To answer an Auto Answer call:

Begin speaking when the call arrives.

To end an Auto Answer call, do one of the following:

Press Answer a Call Waiting (CANCEL).

Wait for the caller to hang up.

Answer a Call Waiting

The 5320, 5330 and 5340 IP Phones allow a default quantity of three calls waiting while you are on a call. New calls wait on the next free line. When a new call arrives, you hear a call waiting tone, the name of the new caller appears, and the corresponding Line key flashes. If all lines are busy, callers hear a busy signal. (Number of calls waiting is dependent upon the number of Line keys you have programmed.)

To answer a waiting call:

Press the flashing Line key of the call waiting. The current call is put on hold, and you are connected to the new caller.

To return to the original call:

Press the associated flashing Line key.

Calling and Called Party Display

SIP phones display the true (programmed) identity of the called/calling party rather than the standard number/name display.

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Mitel 5330, 5340 manual Auto Answer, Answer a Call Waiting, Calling and Called Party Display