5320/5330/5340 SIP User and Administrator Guide

Transfer a Call to an Unconnected Third Party

1.While on a call, press (TRANS/CONF). The call is put on hold.

2.Press a free Line key.

3.Call the party to whom you want to transfer the call, and then do one of the following:

•To talk to this party, wait until the connection is established, speak to the party, press (TRANS/CONF), and then hang up.

•To transfer the call without speaking to this party, immediately press

(TRANS/CONF), and then hang up. The held call will be transferred to the call in progress.

•To cancel the transfer, press (CANCEL). You are returned to the held call.

Transfer a Call to a Third Party Already on Hold

1.While on a call, press (TRANS/CONF). The call is put on hold.

2.Press the Line key of the call on hold, and then press (TRANS/CONF).

3.Hang up.

Conference Call (Three-Way)

When two parties are connected on a call, either of those parties can originate a three-way conference by adding a third party to the call in progress. Once three parties are connected, no more parties can be added to that call.

A party can be involved in more than one three-way conference call at a time, but the calls cannot be merged. For example, A and B are on a call. A adds C to create three-way conference call ABC. B adds D to the call with A to make conference call ABD. ABC and ABD remain separate– D is not added to conference call ABC.

Add a Third Party to a Call in Progress

1.Press (TRANS/CONF). The current call is put on hold.

2.Press a free Line key, and then do one of the following:

•Dial the number.

•Press a Speed Dial key.

•Press (REDIAL). .

3.Press Conf. The call you put on hold in step 1 is now connected to the call in progress.

Note: If the new party does not answer, press (CANCEL) twice to return to the held party.

Note: Each conference member (other than the conference initiator) may initiate another three-way conference.

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Mitel 5340, 5330 manual Conference Call Three-Way, Transfer a Call to an Unconnected Third Party
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5330, 5340 specifications

The Mitel 5330 is a sophisticated IP phone designed to meet the communications needs of modern businesses. Offering a combination of advanced technology and user-friendly features, the Mitel 5330 is ideal for office environments where high-quality communication is essential.

At its core, the Mitel 5330 leverages Voice over Internet Protocol (VoIP) technology, allowing for seamless connectivity over the internet. This technology enhances voice clarity and reduces communication costs by utilizing existing network infrastructure instead of traditional phone systems. The phone utilizes the SIP (Session Initiation Protocol) standard, ensuring interoperability with various VoIP platforms.

One of the standout features of the Mitel 5330 is its extensive display. With a backlit graphical interface, users can easily navigate through menus and access information quickly. The phone typically includes a high-definition color display that enhances visibility, making it convenient for users to manage calls and access features.

The Mitel 5330 is equipped with programmable keys that enhance efficiency, allowing users to create shortcuts for frequently used functions, such as speed dialling or call transfer. This customizability allows employees to tailor the phone to their specific needs, increasing productivity in the workplace.

Additionally, the Mitel 5330 supports a wide range of call management features, including call hold, call forwarding, and three-way calling. These functionalities streamline communication processes, enabling teams to work collaboratively and efficiently. The phone also supports voicemail integration, ensuring that users never miss an important message.

Built-in audio technologies, such as wideband audio and high-definition sound quality, contribute to crystal-clear voice communication, minimizing misunderstandings during calls. Furthermore, the phone often includes a hands-free speakerphone option, enhancing flexibility for users who may need to multitask while conversing.

In terms of connectivity, the Mitel 5330 typically features various ports, including Ethernet connections, allowing for easy integration into existing network setups. Its robust architecture ensures reliability, even in demanding office environments.

Overall, the Mitel 5330 represents a powerful solution for businesses seeking a reliable, feature-rich IP phone. Its combination of advanced technology, user-friendly features, and high call quality makes it an excellent choice for organizations looking to improve their communication capabilities. With its focus on efficiency and performance, the Mitel 5330 can significantly enhance workplace productivity.
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