Mitel 5340, 5330 manual Conference Call Three-Way, Transfer a Call to an Unconnected Third Party

5320/5330/5340 SIP User and Administrator Guide

Transfer a Call to an Unconnected Third Party

1.While on a call, press (TRANS/CONF). The call is put on hold.

2.Press a free Line key.

3.Call the party to whom you want to transfer the call, and then do one of the following:

•To talk to this party, wait until the connection is established, speak to the party, press (TRANS/CONF), and then hang up.

•To transfer the call without speaking to this party, immediately press

(TRANS/CONF), and then hang up. The held call will be transferred to the call in progress.

•To cancel the transfer, press (CANCEL). You are returned to the held call.

Transfer a Call to a Third Party Already on Hold

1.While on a call, press (TRANS/CONF). The call is put on hold.

2.Press the Line key of the call on hold, and then press (TRANS/CONF).

3.Hang up.

Conference Call (Three-Way)

When two parties are connected on a call, either of those parties can originate a three-way conference by adding a third party to the call in progress. Once three parties are connected, no more parties can be added to that call.

A party can be involved in more than one three-way conference call at a time, but the calls cannot be merged. For example, A and B are on a call. A adds C to create three-way conference call ABC. B adds D to the call with A to make conference call ABD. ABC and ABD remain separate– D is not added to conference call ABC.

Add a Third Party to a Call in Progress

1.Press (TRANS/CONF). The current call is put on hold.

2.Press a free Line key, and then do one of the following:

•Dial the number.

•Press a Speed Dial key.

•Press (REDIAL). .

3.Press Conf. The call you put on hold in step 1 is now connected to the call in progress.

Note: If the new party does not answer, press (CANCEL) twice to return to the held party.

Note: Each conference member (other than the conference initiator) may initiate another three-way conference.

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