Mitel 5330, 5340 manual Messages - Advisory, Add a Party On Hold to a Call in Progress

Models: 5330 5340

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Add a Party On Hold to a Call in Progress

5320/5330/5340 IP Phone SIP User and Administrator Guide

Add a Party On Hold to a Call in Progress

1.Press Leave a Conference Call (TRANS/CONF). The current call is put on hold.

2.Press the Line key of the party already on hold.

3.Press Return to a Conference Call after Accepting an Outside Caller (TRANS/CONF). The call put on hold in step 1 is connected to the call in progress.

Leave a Conference Call

Do one of the following:

Hang up.

Press Messages - Advisory (CANCEL).

Create an Advisory MessageNote: If any party in a conference call hangs up, the other parties remain connected.

Return to a Conference Call after Accepting an Outside Caller

If the originator of a conference responds to a call from another party during a conference, the other two conference members are put on hold.

To resume the conference, the originator must:

1.Select one of the held lines and then press Enable/Disable your Advisory Message (TRANS/CONF).

2.Select the remaining held line and then press the Conf softkey.

Messages - Advisory

An advisory message about your whereabouts appears on your caller's display.

Create an Advisory Message

Access the Feature Configuration page of the Web Configuration Tool (see Accessing the Web Configuration Tool on page 10).

Enable/Disable your Advisory Message

To enable or disable an advisory message:

1.Press MENU Manual background, and then press >> until Features? appears.

2.Press OK, and then press Next or Prev until ADVISORY MESSAGE? appears.

3.Press OK. The first of several advisory messages appears.

4.Press Manual background (UP) or Manual background (DOWN) to navigate to the desired message.

5.Press TurnOn or TurnOff to enable or disable the message. When enabled, the Advisory Message appears in the information area of the phone display.

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Mitel 5330, 5340 manual Messages - Advisory, Add a Party On Hold to a Call in Progress, Leave a Conference Call