Mitel MITEL 5603 manual Config Assistant, Reverse Transfer

Advanced Features for the 5000 CP

Config Assistant

Configuration Assistant allows you to access this voice guided configuration portal that provides easy-to-use, remote access to the following phone configuration options:

•Dynamic Extension Express

•DND

•Manual Call Forwarding

•Meet-Me Conferencing

To use Config Assistant:

•Access the Call Services menu.

•Select "Config Assistant"

Follow the voice prompts to make the changes to the required features.

Reverse Transfer

You can use Reverse Transfer (Call Pick Up) to answer calls that are ringing or holding at other extensions. For example, if you receive a call while you are away from your desk, you can pick up the call from another extension.

To use Reverse Transfer:

1.Access the Call Services menu.

2.Select "Reverse Transfer"

3.Dial the extension or hunt group number where the call is ringing or holding. The call is transferred to the phone you are using and you are connected to the caller.

27