30Appendices
Appendix B: Troubleshooting
TV Reset Comparison Guide
You can resolve many common TV problems using the reset functions described in the following table.
IMPORTANT
Before you change sound or picture settings: If picture or sound settings seem wrong for a broadcast channel (a channel from the ANT input, a cable box, or satellite receiver), first check other channels from the same input before changing settings. If most other
channels from the same input seem correct, there is likely a problem with the broadcast rather than with the TV. Use care in this case, as changes you make to fix problems on individual channels also affect all other channels on the same input.
Note
Additional troubleshooting tips are in the supplemen- tal Owner’s Guide at
Reset Name | When to Use | How to Use | Resulting Action | |
Format | If the picture shape | Press FORMAT to cycle through the | The | |
| seems incorrect, use | picture shapes available for the | type will be recalled on the input. | |
| the FORMAT key to | signal. | Note: Also check the aspect | |
| change the picture |
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| ratio feature on your cable box or |
| shape. |
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| satellite receiver as this may be |
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| altering the picture. |
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PerfectColor™/ | When the color | 1. | While viewing the input to reset, | All PerfectColor/PerfecTint |
PerfecTint™ | intensities seem out |
| press MENU and go to Picture > | sliders are reset to the original |
Reset | of balance, use the |
| Perfect. | center position. The PefectColor/ |
(for the single | PerfectColor/PerfecTint | 2. | Press ENTER to display the | PerfecTint settings for other |
current input) | reset to reset the color |
| PerfectColor adjustment screen. | inputs remain unchanged. |
| balances to the original | 3. | Press CANCEL to reset the colors. |
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| factory settings. |
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| Both PerfectColor and |
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| PerfecTint are reset at |
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| the same time. |
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A/V Memory | When audio and/or video | 1. | While viewing the input to reset, | Most Audio and Video settings |
Reset | settings for a single input |
| press MENU and go to Picture > | for the individual input are reset |
(for the single | seem incorrect, use A/V |
| Reset. | except for the global settings |
current input) | Memory Reset to return | 2. | Press to highlight Reset. | for audio Balance, Listen To, |
| the input to the original | 3. Press ENTER again to reset. | Language, Smooth120 (Smooth | |
| factory settings. | 120 Film Motion), and Advanced. | ||
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A/V Reset | To reset audio and | While viewing the TV, press the | Most Audio and Video settings | |
(for all inputs) | video adjustments for | are returned to the original | ||
| all inputs to the original | VOLUME DOWN at the same time for at | factory settings, including global | |
| factory settings. | least two seconds. | settings not affected by Picture | |
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| > Reset. Settings under Picture |
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| > Advanced are unaffected. |
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Channel | To erase and | 1. | Press MENU and go to Setup > | All previously memorized chan- |
Memorization | orize channels on the |
| Channel. | nels for the antenna input are |
| ANT input. | 2. | Highlight the reception mode, | erased and a new set of memo- |
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| e.g. Ant Air, and press ENTER. | rized channels is created. All |
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| 3. | Highlight All Channels and | channel information in the |
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| press ENTER. | FAV menu, ChannelView, and |
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| 4. | Highlight Scan. | Channel Lock is deleted. To add |
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| 5. | Press ENTER to start channel | or delete individual channels, |
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| memorization. | use the Setup > Channel > Edit |
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| menu. |
Lock Menu | To change your Lock | Press the 9 and LAST keys simultaneously to temporarily unlock the TV. See | ||
Pass Code | menu pass code | the supplemental Owner’s Guide at | ||
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For assistance call 1(877)
