Mitsubishi Electronics WD-62627, WD-52627 manual There is a large black or gray rectangle on

Troubleshooting, continued

	Problem		Possible Solution
18.	There is a large black or gray rectangle on the	•	The TV’s analog closed captioning has been set to “text” mode in the Captions
	screen.		menu. Turn off because there is no text information being broadcast.
19.	You cannot see a picture when playing a VHS	•	Display the Device Selection menu and select the correct VCR.
	tape.	•	Check your VCR’s owner’s guide for further troubleshooting.
20.	V-Chip is not working.	•	Make sure that V-Chip is On.
		• If V-Chip Hours are currently set to disable the V-Chip lock, the V-Chip will not
			block programming.
21.	The TV will not turn on after being plugged in.	•	If green light on front panel is blinking, wait for at least one minute for the light to
			turn off, then press Power again.
22.	TV functions do not respond to the remote	•	Use the System Reset button .
	control or to front panel control and will not
	Power Off.
23.	Name options not available for some channels.	•	Only memorized analog channels can be named.
24.	When viewing a stopped VCR, white lines are	•	Turn off video mute for the VCR.
	rolling on the screen.	•	Begin playing the tape.
		• Change the VCR input to the antenna input.
25.	TV turned itself Off and the light on the front	•	Momentary power fluctuation caused the TV to turn off to prevent damage. Wait
	panel started to blink.		for the green light to stop flashing and turn On again.
		• If the TV does not stay turned On, use the System Reset button. If this happens
			frequently, obtain an AC line power conditioner/surge protector.
		• An unusual digital signal may have been received, triggering a protection
			circuit. Wait for the light to stop flashing and turn TV on.
26.	When a device is selected from the Device	•	Make sure the selected device is turned on.
	Selection menu, the screen is blue (no signal	•	From the Edit NetCommand® menu select Review setting. Verify that the
	source).		inputs are actually connected to the TV . If they are not, either change the
			physical connections on the back panel, or select the Change setting on the
			Edit NetCommand menu to change the TV NetCommand’s settings for the
			connection.
		• Begin play of the VCR.
27.	The device does not respond to button presses	•	Remote has not been set up for NetCommand® use.
	from the remote.	•	The incorrect manufacturer was selected during setup. Select the Change setting
			from the Setup menu and then the device to display the manufacturer selection.
			Change if necessary.
		• The device is not supported and keys have not been learned.
		• The requested function is not supported by NetCommand. Verify that the
			function is supported or keys are learned.
		•	The IR emitter is incorrectly placed. Make sure the IR emitter is facing the IR
			sensor in the device.
		• The IR emitter is not plugged into the IR emitter Output NetCommand.
		• The IR emitter is facing the TV screen, causing double signals. Be sure that the IR
			emitter cannot send to the TV.
28.	The A/V Receiver is the selected audio source	•	Check to see if the A/V Receiver power is turned on. After the power is turned on,
	but there is no sound.		redisplay the Device Selection menu and press ENTER to allow NetCommand to
			correctly select the A/V Receiver input.
		• From the Setup Menu, select Review setting. Check the Review screen to see
			if the A/V Receiver inputs and device correspond to the actual connections on
			the A/V Receiver. If they do not match, either change the physical connections
			or change the Netcommand setup. To change the NetCommand setup, select a
			different program source and then change the audio source to the TV speakers.
			Next select the Change option on the Edit NetCommand menu to change the
			device on the Connection screen.
29.	The TV Speaker icon or A/V Receiver icon is	•	Select the Change setting from the Edit NetCommand menu, and then select the
	grayed out and not selectable.		device (for example VCR). Once the Connection screen is displayed, check if the
			audio check box is selected for the TV input and/or AVR input.

Chapter 7. Troubleshooting 91