Troubleshooting, continued
| Problem |
| Possible Solution |
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43. | All IEEE 1394 devices disappear. | • | The connected devices must not be in a loop that returns to the TV. Make sure a |
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| device is connected at the end. |
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| • Disconnect all the cables and devices from the TV. Replace them one by one to | |
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| locate the problem device or cable |
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| • Use System Reset (front control panel). | |
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44. | Cannot rediscover a deleted IEEE 1394 device. | • | The device has been disconnected. Plug it in. |
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| • The device is unchecked in the Review screen. Select NetCommand from the | |
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| Main menu, then select Review. Check the device. |
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| • Remove IEEE 1394 plug. Go to the Edit NetCommand menu. Delete the IEEE | |
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| 1394 device. Plug the device in again so it can be discovered again. |
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45. | An IEEE 1394 device has been plugged in but | • | The IEEE 1394 connection to the TV or another device is not secure or is loose. |
| does not appear in the Device Selection menu | • | The IEEE 1394 device is not powered on. |
| (not discovered). | • | A device in the IEEE 1394 chain is not powered on. Turn on all the devices. |
|
| • The device discovery can take as long as a minute to initiate. | |
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| • | IEEE 1394 cable is too long (maximum of 15 feet between devices). |
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| • The IEEE 1394 device uses an incompatible protocol and will not be discovered | |
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46. | Cannot record to or from the IEEE 1394 device, | • | To initiate a recording to IEEE 1394 device, press the REC key. The Record menu |
| including dubbed recordings. |
| displays allowing setup of the recording. |
|
| • The source device for the recording is not powered on. | |
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| • When dubbing, the destination device for the recording is not powered on. | |
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| • The wrong medium (analog tape for digital recording, or digital tape for the analog | |
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| recording) is in the device. |
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| • The program is copy protected. | |
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| • The program has already been recorded once and the copy protection only | |
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| allows one recording. |
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| • Unapproved source device for copy protected material. | |
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| • The recording device can not decode the copyright signal included in the signal | |
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| source (try another device if available). |
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| • The playing device (for dubbing) does not support copyrighted material. | |
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| • Source for recording is copyrighted | |
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| • Too many IEEE 1394 devices in network. Insufficient bandwidth available. | |
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| Disconnect unused devices. |
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| • Source Device has higher speed (S 400) than record device. If possible, reverse | |
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| devices, play in the slower device and record in the faster device. |
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47. | Cannot control the IEEE 1394 device from the | • | Device may not support the command. |
| Transport Menu. | • | Selected function is gray (such as Record for a DVD, which does not support the |
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| Record function). |
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48. | When ChannelView™ list is displayed, | • | Available information is sent from the broadcaster or cable provider. No other |
| information appears incomplete |
| data is available. |
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49. | Program to be recorded was correctly selected | • | The broadcaster supplied program information that was incorrect and/or was |
| from ChannelView, however, incorrect program |
| changed after a recording was added to the Record List. |
| was recorded. |
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50. | Incomplete ChannelView program recorded. | • | Recording device may have lack of space availability and there is not enough |
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| blank space to make a full recording. |
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51. | ChannelView program recording failed. | • | Connection and compatibility issues with IEEE 1394 (FireWire®) digital devices. |
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| This may include too many Firewire devices in use at one time, or the recording |
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| device not understanding the record command. |
|
| • Television lost power long enough to lose current clock time. | |
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| • Analog VCR power was left Off. | |
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52. | TV is not responding after pulling out a memory | • | Press STOP or wait until playback is complete before removing media card. |
| card during playback. |
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53. | TV can’t play or stop a media card. | • | NetCommand was not set up. Without NetCommand enabled, you can only use |
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| ENTER to play and CANCEL on the TV remote to control the media cards. |
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54. | Can’t see a thumbnail picture in the JPEG menu, | • | File does not meet file standards for playback. |
| or can’t see a track/song name in the Play list |
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| menu. |
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Chapter 7. Troubleshooting | 93 |
