Other Important Information
This section includes the following topics:
Boost Customer Care | Page 135 |
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Understanding Status Messages | Page 135 |
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Boost Mobile Terms and Conditions of Prepaid | Page 138 |
Service |
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Safety and General Information | Page 145 |
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Limited Warranty Information | Page 153 |
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Patent and Trademark Information | Page 161 |
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Boost Customer Care
You can contact Boost Customer Care 7 days a week simply by dialing 611 from your i50sx phone, or by calling
Before you contact Boost Customer Care for service or to resolve an issue, be sure to have your Boost Mobile Personal Telephone Number, your model number (located on your phone underneath the battery), and the ID number printed on your SIM card. You’ll want to record these numbers, and keep them handy, so that you can replace the battery prior to contacting Boost Customer Care.
Understanding Status Messages
You may receive status messages under certain conditions. Before contacting Boost Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.
Status Messages | Message Description |
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Number Not in Service | The number that you entered is not valid. |
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