If You Need Help
If you have any additional questions, please call your local hotline or visit us at www.hellomoto.com
Warranty Coverage
Please refer to the warranty information provided at the time of purchase.
Troubleshooting
Symptom | Solution(s) |
Poor SR | • Enter digits in segments. |
performance. | • Speak with no pauses. |
| |
| • Talk loudly. |
| • Speak toward the direction of |
| the microphone. |
| • Check position of the |
| microphone. |
|
|
If You Need Help
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If You Need Help
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Symptom | Solution(s) | ||
You cannot | • | The phone must support Bluetooth® | |
pair new |
| Handsfree Profile 0.96 or 1.0. | |
phones with | • | The system supports a maximum | |
the car kit. | |||
| of 4 phones at once. Make sure | ||
|
| this limit is not exceeded. | |
| • | Remove all previous pairings | |
|
| using the Remove All command. | |
|
| The system should be reset. | |
| • | Delete the pairing information on | |
|
| the phone and ensure that the | |
|
| phone is removed from any other | |
|
| systems with which it is paired. | |
|
|
| |
No SR or HF | • | Check speaker connection. | |
audio. | • | Check the connection to the | |
|
| electronic module. | |
|
|
| |
SR does not | • | Check microphone connection. | |
respond, or | • | Check the connection to the | |
| electronic module. | ||
audio is not |
| ||
|
| ||
heard on the |
|
| |
remote phone. |
|
| |
|
|
| |
System does | • | Check UIM connection. | |
not respond. | • | Check the connection to the | |
UIM buttons |
| electronic module. | |
not lit. |
|
| |
|
|
| |
