22 Software Troubleshooting

22 Software Troubleshooting

This appendix discusses how to resolve some common problems sometimes encountered when using the MPAP-100 configuration software.

22.1 DOS Client Driver

22.1.1 Generic "SuperClient" Drivers

Many Card and Socket Services packages include a generic client driver (or SuperClient) which configures standard I/O devices such as serial ports or modems. If one of these generic client drivers is installed, it may try to configure the MPAP-100 causing the MPAP-100 client driver to fail installation. In these cases, the user should do one of the following:

1.Place the MPAP-100 client driver above the generic client driver in the CONFIG.SYS.

2.Configure the generic client driver to disable configuration of nonstandard I/O cards. Consult the Card and Socket Services documentation for availability and details of this feature.

22.1.2 Lack of Available Resources

One function of the Card and Socket Services software is to track which system resources (memory addresses, I/O addresses, IRQs, etc.) are available for assignment to inserted PCMCIA cards. Occasionally, Card Services may incorrectly determine that a particular resource is free when it is actually in use or vice-versa. Most DOS-based Card and Socket Services generate a resource table in a file (typically in the form of an .INI file) which the user can modify to adjust the available system resources.

22.1.3 Multiple Configuration Attempts

Some Card and Socket Services have a setting which aborts the configuration process after a single configuration failure (such as a request for an unavailable resource). The user should change this setting to allow for multiple configuration attempts.

22.1.4 Older Versions of Card and Socket Services

Often, older versions of Card and Socket Services (with copyright date of 1993 and before) don't work correctly with I/O cards such as the MPAP-100. An up-to-date version of Card and Socket Services should be obtained by contacting Quatech, Inc.

22.2 DOS Enabler

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Quatech MPAP-100 user manual Software Troubleshooting, DOS Client Driver 22.1.1 Generic SuperClient Drivers, DOS Enabler