Product Return Procedure | Moxa Technologies 5110 Series instruction

NPort 5110 Series User’s Manual

Service Information

Product Return Procedure

For product repair, exchange, or refund, the customer must:

%Provide evidence of original purchase.

%Obtain a Product Return Agreement (PRA) from the sales representative or dealer.

%Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter product repair time.

%Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The PRA should be visible on the outside of the package, and include a description of the problem, along with the return address and telephone number of a technical contact.

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Moxa Technologies 5110 Series user manual Product Return Procedure

Contents

First Edition, December NPort 5110 Series User’s Manual Copyright Notice NPort 5110 User’s ManualTrademarks Disclaimer Table of Contents Ethernet Cables Ethernet Port Pinouts Serial Port Pinouts Introduction Overview Package ChecklistProduct Features Product Specifications Getting Started Panel Layout Connecting the Hardware Panel Layout Connecting the HardwareConnecting the Power Connecting to a Serial Device Connecting to the NetworkLED Indicators LED Name LED Color LED Function Initial IP Address Configuration NPort 5110 Administration Suite Factory Default IP AddressDefault IP address Initializing NPort 5110’s IP Address Telnet Console Page Page Serial Console 19200, n, 8 Page Page Choosing the Proper Operation Mode TCP Client Mode TCP Server Mode Pair Connection Mode UDP ModeReal COM Mode Ethernet Modem Mode Web Console Configuration Opening Your Browser NPort 5110 Series User’s Manual Web Console Configuration Web/Telnet Console Basic SettingsServer name Web Console Method Function Definition Network SettingsIP configuration Netmask IP addressGateway DNS server 1 / DNS server IP Address Report Snmp SettingsCommunity name Contact Auto report to IP Serial SettingsAuto report to TCP port Auto report period Serial Parameters Real COM Mode Operating SettingsTCP alive check time Max connection Setting Factory Default Necessity To 65535 ms Optional Setting Factory Default Necessity To FF hex None OptionalMax connection 2 to Delimiter Inactivity time TCP Server Mode Setting Factory Default Necessity To FF None Optional Command port Setting Factory Default Necessity 4001 RequiredSetting Factory Default Necessity 966 Optional Local TCP port TCP Client Mode Delimiter TCP connect on Destination IP addressDestination IP address 2/3/4 UDP Mode Local listen port Pair Connection Slave Mode Pair Connection Master Mode Dial-in Ethernet ModemDial-out Disconnection request from local site Disconnection request from remote site AT Commands AT&D Registers TCP port Setting Factory Default Necessity 4001 Required Accessible IP Settings Mail Server Auto Warning SettingsAuto Warning E-mail and Snmp Trap Snmp Trap Server Event Type DSR changed DCD changed Load Factory Defaults Change Password Overview Installing Windows Administrator Configuration Configuring Windows Administrator Installing Windows Administrator Page Page Page Configuration Broadcast Search Page Page Unlock Password Protection Unlock LockBlank Fixed Configuring NPort Page Upgrade Firmware Export/Import Monitor Select Add Target Page Page Page Page Port Monitor On-line COM Mapping COM MappingOn-line COM Mapping Off-line COM Mapping Select COM Settings to modify COM No., default setting, etc Page Fast Flush only flush local buffer Page Page Select Apply change Off-line COM Mapping IP Location Page IP Serial LIB How to install IP Serial Library What is IP Serial Library?Why Use IP Serial Library? Example Program IP Serial LIB Function Groups Pinouts and Cable Wiring DB9 Male RS-232 port pinouts for NPort Port Pinout DiagramsEthernet Port Pinouts Serial Port Pinouts Ethernet Cables Cable Wiring Diagrams Well Known Port Numbers TCP Socket Application Service NPort 5110 Series User’s Manual Well Known Port Numbers UDP Socket Application Service NPort 5110 Series User’s Manual Well Known Port Numbers Snmp Agents with MIB II & RS-232 Like Groups Address Translation MIB System MIB Interfaces MIB TCP MIB Snmp MIB Input Signal Table Output Signal Table Auto IP Report Protocol Info n Auto IP Report FormatID List AP ID & Hardware ID Mapping Table Service Information Following services are provided Moxa Internet Services Moxa Product NPort Serial Number Problem Report Form Moxa NPort Product Return Procedure