Service Information | Moxa Technologies 5110 Series specs

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Service Information

This appendix shows you how to contact Moxa for information about this and other products, and how to report problems.

In this appendix, we cover the following topics.

!MOXA Internet Services

!Problem Report Form

!Product Return Procedure

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Moxa Technologies 5110 Series user manual Service Information

Contents

NPort 5110 Series User’s Manual First Edition, December Trademarks NPort 5110 User’s ManualCopyright Notice Disclaimer Table of Contents Ethernet Port Pinouts Serial Port Pinouts Ethernet Cables Introduction Overview Package ChecklistProduct Features Product Specifications Panel Layout Connecting the Hardware Getting Started Panel Layout Connecting the HardwareConnecting the Power LED Indicators Connecting to the NetworkConnecting to a Serial Device LED Name LED Color LED Function Initial IP Address Configuration Default IP address Factory Default IP AddressNPort 5110 Administration Suite Initializing NPort 5110’s IP Address Telnet Console Page Page Serial Console 19200, n, 8 Page Page Choosing the Proper Operation Mode TCP Server Mode TCP Client Mode Pair Connection Mode UDP ModeReal COM Mode Ethernet Modem Mode Web Console Configuration Opening Your Browser NPort 5110 Series User’s Manual Web Console Configuration Server name Basic SettingsWeb/Telnet Console Web Console Method Function Definition Network SettingsIP configuration Gateway IP addressNetmask DNS server 1 / DNS server Community name Snmp SettingsIP Address Report Contact Auto report to TCP port Serial SettingsAuto report to IP Auto report period Serial Parameters TCP alive check time Operating SettingsReal COM Mode Max connection Max connection 2 to Setting Factory Default Necessity To FF hex None OptionalSetting Factory Default Necessity To 65535 ms Optional Delimiter TCP Server Mode Inactivity time Setting Factory Default Necessity To FF None Optional Setting Factory Default Necessity 966 Optional Setting Factory Default Necessity 4001 RequiredCommand port Local TCP port TCP Client Mode Delimiter TCP connect on Destination IP addressDestination IP address 2/3/4 UDP Mode Local listen port Pair Connection Slave Mode Pair Connection Master Mode Dial-out Ethernet ModemDial-in Disconnection request from local site AT Commands Disconnection request from remote site Registers AT&D Accessible IP Settings TCP port Setting Factory Default Necessity 4001 Required Mail Server Auto Warning SettingsAuto Warning E-mail and Snmp Trap Event Type Snmp Trap Server DCD changed DSR changed Change Password Load Factory Defaults Configuring Windows Administrator Overview Installing Windows Administrator Configuration Installing Windows Administrator Page Page Page Configuration Broadcast Search Page Page Unlock Password Protection Blank LockUnlock Fixed Configuring NPort Page Upgrade Firmware Export/Import Monitor Select Add Target Page Page Page Page Port Monitor On-line COM Mapping COM MappingOn-line COM Mapping Off-line COM Mapping Select COM Settings to modify COM No., default setting, etc Page Fast Flush only flush local buffer Page Page Off-line COM Mapping Select Apply change IP Location Page IP Serial LIB How to install IP Serial Library What is IP Serial Library?Why Use IP Serial Library? IP Serial LIB Function Groups Example Program Pinouts and Cable Wiring DB9 Male RS-232 port pinouts for NPort Port Pinout DiagramsEthernet Port Pinouts Serial Port Pinouts Cable Wiring Diagrams Ethernet Cables TCP Socket Application Service Well Known Port Numbers UDP Socket Application Service NPort 5110 Series User’s Manual Well Known Port Numbers NPort 5110 Series User’s Manual Well Known Port Numbers Snmp Agents with MIB II & RS-232 Like Groups System MIB Interfaces MIB Address Translation MIB TCP MIB Snmp MIB Input Signal Table Output Signal Table Auto IP Report Protocol ID List Auto IP Report FormatInfo n AP ID & Hardware ID Mapping Table Service Information Moxa Internet Services Following services are provided Problem Report Form Moxa NPort Moxa Product NPort Serial Number Product Return Procedure