Chapter 5 - Troubleshooting

 

Troubleshooting

49

The Modem Does Not Respond to Commands

49

The Modem Dials But Cannot Make a Connection

51

The Modem Disconnects While Online

53

The Modem Cannot Connect When Answering

54

File Transfer Is Slower Than It Should Be

54

Losing Data

54

Getting Garbage Characters on the Monitor

55

Fax and Communications Software Won’t Run at the Same Time

55

Chapter 6 - Testing Your Modem

 

Local Analog Loopback Test/V.54 Loop 3

56

Digital Loopback Test/V.54 Loop 2 (Local/Manual)

57

Digital Loopback Test/V.54 Loop 2 (Remote/Automatic)

58

Chapter 7 - Service, Warranty and Tech Support

 

Introduction

60

Limited Warranty

60

On-line Warranty Registration

61

Tech Support

61

Recording Modem Information

61

Service

62

About the Multi-Tech BBS

63

To log on to the Multi-Tech BBS

63

To Download a file

63

About CompuServe/Internet

65

About the Multi-TechFax-Back Service

65

Appendix A - Technical Specifications

 

Appendix B - Tone Dial Frequencies

 

Appendix C - FCC and Canadian Regulations

 

FCC Regulations for Telephone Line Interconnection

71

Canadian Limitations Notice

74

Index

 

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Multi-Tech Systems MT2834ZPX owner manual Index