Multi-Tech Systems MT2834ZPX About CompuServe/Internet, About the Multi-Tech Fax-Back Service

Chapter 7 - Service, Warranty and Tech Support

About CompuServe/Internet

In addition to the BBS, Multi-Tech provides support through CompuServe's Modem Vendor Forum (GOMODEMVEN) under GO MULTITECH. Refer to your CompuServe documentation for special operating procedures.

Multi-Tech is a commercial provider on the Internet, and we retrieve e-mail messages from the following mailboxes on a periodic basis:

mtsmktg@multitech.com	Marketing Dept.
mtssales@multitech.com	Sales Dept.
international@multitech.com	International Marketing &
	Sales
writers@multitech.com	Publications Dept.

If you prefer to receive support via the internet you can contact tech support via e-mail at:

http://www.multitech.com/_forms/email_tech_support.htm

Multi-Tech's presence includes a Web site at:

http://www.multitech.com

and an ftp site at:

ftp://ftp.multitech.com

The ftp server mirrors the Multi-Tech BBS.

About the Multi-Tech Fax-Back Service

Multi-Tech's fax-back system provides 24-hour access to sales, marketing, and technical literature. Dial 612-717-5888, follow the voice prompts, and request document number 10 for a catalog of available documents.

For convenience, have your fax number handy: __________________

From the catalog of available documents, you can order newsletters, white papers, press releases, etc. from the sales and marketing index (pages 1-4), or order basic modem operation and troubleshooting guides from the technical support and engineering index. Just enter the applicable FB Doc. # from the left column of the catalog.

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