Chapter 7 - Service, Warranty and Tech Support
About the Multi-Tech BBS
For customers who do not have Internet access,
The BBS can be accessed by any asynchronous modem operating at 1200 bps to 33,600 bps at a setting of 8 bits, no parity, and 1 stop bit
To log on to the Multi-Tech BBS
1.Set your communications program to
2.Dial our BBS at (800)
3.At the prompts, type your first name, last name, and password; then press ENTER. If you are a first time caller, the BBS asks if your name is spelled correctly. If you answer yes, a questionnaire appears. You must complete the questionnaire to use the BBS on your first call.
4.Press ENTER until the Main Menu appears. From the Main Menu you have access to two areas: the Files Menu and News. For help on menu commands, type ?.
To Download a file
If you know the file name
1.From the Main Menu, type F to access the Files Menu, then type D.
2.Enter the name of the file you wish to download from the BBS.
3.If a password is required, enter the password.
4.Answer Y or N to the automatic logoff question.
5.Select a file transfer protocol by typing the indicated letter, such as Z for Zmodem (the recommended protocol).
6.If you select Zmodem, the transfer will begin automatically. If you select another protocol, you may have to initiate the transfer yourself. (In most datacomm programs, the PAGE DOWN key initiates the download.)
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