F Remote Configuration

Appendix F Remote Configuration

Introduction

Remote configuration, a feature of Multi-Tech’s MT3334HD8 modems, is a network management tool that allows you to configure modems anywhere in your network from one location. With password-protected remote configuration, you can issue AT commands to a remote Multi-Tech modem for maintenance or troubleshooting as if you were on site.

Basic Procedure

The following steps are valid regardless of whether the connection is established by the local or the remote Multi-Tech modem.

1.Establish a data connection with a remote modem that has the remote configuration feature.

2.Send three remote configuration escape characters followed by AT and an ENTER. Example:

%%%AT<CR>. The remote modem responds with the following menu:

1.DATA Mode

2.COMMAND Mode

3.Enter the number 2. The remote modem responds with a request for the setup password:

Password>

4.Enter your setup password. If the password is correct, the remote modem responds with:

OK

5.You can now send AT commands to the remote modem.

6.When you have finished configuring the remote modem, save the new configuration by typing AT&W0<CR>, then type ATO<CR> to exit remote configuration. The modem responds with the following menu:

1.DATA Mode

2.COMMAND Mode

7.Type the number 1 to return to data mode. You can then break the connection in the normal way.

CAUTION: If you hang up while you are in remote configuration mode, it may lock up the remote modem.

Setup

The first time you configure a modem remotely, you should set its passwords and possibly its remote configuration escape character. Multi-Tech modems are shipped with a default login password (MULTI- TECH) and setup password (MODEMSETUP). Because anyone who has an owner’s manual knows the default passwords, for security you should change them—but don’t forget them!

CommPlete Communications Server

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Multi-Tech Systems MT3334HD8 manual Appendix F Remote Configuration, Basic Procedure, Setup