Owner’s Manual
58 MT5634ZPX-PCI
Data is being lost
If you are using data compression, be sure the serial port baud rate is
set to a minimum of four times the data rate.
Make sure the flow control method you selected in software matches
the method selected in the modem. If you are using CompuServes
WinCIM software, you must set the modem for XON/OFF flow
control (see Chapter 2 for the CompuServe initialization string).
Try entering the &V (View Parameters) command, making a screen
print of the diagnostics listing, and checking for parameters that may
be unacceptable.
There are garbage characters on the monitor
Your computer and the remote computer may be set to different
word lengths, stop bits, or parities. If you have connected at 8-N-1,
try changing to 7-E-1, or vice-versa, using your communications
software.
You may be experiencing line noise. Enable error correction if it is
disabled. Or, hang up and call again; you may get a better
connection.
At speeds above 2400 bps, the remote modem may not use the same
transmission or error correction standards as your modem. Try
connecting at a slower speed or disabling error correction. (With no
error correction, however, line noise can cause garbage characters.)
Try entering the &V (View Parameters) command, making a screen
print of the diagnostics listing, and checking for parameters that may
be unacceptable.
Fax and data software won’t run at the same time
You can have Windows 95 compliant data and fax communication
applications open at the same time, but they cannot use the same
modem at the same time. Make sure no other application is online
when you try to dial out. If you are using legacy communications
software with Windows 95, you may get a message that another
application is occupying the device even when no call is in progress.
Close any open legacy communications programs and try again.