Multiquip SG1400C3-55748 troubleshooting controller, Troubleshooting Intelivision 5 Controller

troubleshooting (controller)

Troubleshooting (Intelivision 5 Controller)

Symptom	Possible Problem	Solution
Wrong Display HW	SW and HW mismatch?	Correct firmware has to be programmed.
Invalidate configuration table	Configuration table is invalid?	Controller configuration has to be reprogrammed or
Error		upgraded.
Unsupported controller Error	Controller is not supported?	Controller upgrade necessary.
Unsupported cfg. table format	Controller configuration table is not	InteliVision 5 firmware upgrade is necessary.
Error	supported?
Mismatch parameters length	Controller parameters mismatch?	Controller configuration upgrade is necessary.
Error
Mismatch const values length	Controller constants mismatch?	Controller configuration upgrade is necessary.
Error
Mismatch values length Error	Controller values mismatch?	Controller configuration upgrade is necessary.
Mismatch val states length	Controller values states mismatch?	Controller configuration upgrade is necessary.
Error
Controller was not detected	Controller is not connected or	Communication is lost or RS485 line A and B are
	communication via RS485 is
Error		swapped.
	interrupted?
	Controller is detected; RS485	RS485 line is not terminated properly, environment
Communication Error	communication level is not defined
	correctly?	disturbance is present or RS485 line is too long.
Screen template missing Error	Unsupported controller firmware,	Upgrade controller firmware.
	missing InteliVision 5 support?
Screen template version Error	Unsupported controller screen?	InteliVision 5 firmware has to be updated.
	Corrupted display font?	Display firmware/font programming is necessary.
Font not valid Error	Font programming was not done	Display firmware/font programming is necessary.
	properly?
Font format not supported Error	Unsupported font?	InteliVision 5 font or firmware is necessary.
Bitmaps not valid Error	Unsupported format?	Firmware upgrade is necessary.
Bitmaps format not supported	Unsupported bitmaps format?	Firmware upgrade is necessary.
Error
Default lang. not supported	Default/Defined language error/not	Language change or code page change is necessary.
Error	supported?

page 46 — SG1400C3 Studio Generator • operation and parts manual — rev. #1 (02/15/12)