Muratec MFX-2530 Print quality problems

If your machine’ s printouts develop quality problems, try to find the example below

that matches your printout problem. When you find one which is like yours , try the

suggested solutions. If they don’t work, contact your authorized Muratec dealer.

Pages are blank

• The drum cartridge or toner cartridge may not be

installed correctly.

Install each cartridge correctl y.

• The toner cartridge may be out of toner, or the toner may

be very low.

Remove the toner cartridge and shake it a few times to

redistribute the toner inside.

If the problem persists, replace the toner cartridge.

• The toner cartridge may be defective .

Remove the toner cartridge and check it for damage.

If the problem persists, replace the toner cartridge.

Pages are black

• The toner cartridge may be defective .

Remove the toner cartridge and check it for damage.

If the problem persists, replace the toner cartridge.

• Your fax machine’s printer ma y be due for a service c hec k.

Call your dealer.

Printouts are too light

• The toner cartridge may be out of toner, or the toner may

be very low.

Remove the toner cartridge and shake it a few times to

redistribute the toner inside.

If the problem persists, replace the toner cartridge.

• The toner cartridge may be defective .

Remove the toner cartridge and check it for damage.

If the problem persists, replace the toner cartridge.

Printouts are too dark

• The toner cartridge may be defective .

Remove the toner cartridge and check it for damage.

If the problem persists, replace the toner cartridge.

Printouts have a blurred background

• The toner cartridge may be defective .

Remove the toner cartridge and check it for damage.

If the problem persists, replace the toner cartridge.

Printouts are of uneven density

• The toner may be unevenly distributed inside the

toner cartridge.

Remove the toner cartridge and shake it a few times to

redistribute the toner inside.

• The drum cartridge may be defective .

Remove the drum cartridge and check it for damage.

If the problem persists, replace the drum cartridge.

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Print quality problems

Contents

Main Find your serial number and write it down Page Trademarks Copyright Energy saving Regulatory information i United States of America IC Industry Canada ( Limited w arranty ii Obligations Exclusions Safety information Laser Safety Internal Laser Radiation iii For the United States Before using your Muratec machine iv Where to set up your machine Away from direct sunlight Level, and vibration-free Power requirements General Precautions Storing and handling toner bottle Introduction Symbol and terms (Operating tips) Page Table of contents ix x xi Getting started Parts of the machine Page Page 1 2 12 11 Control panel 21 1 131415161718192023 22 2 13 14 20 19 18 Panel display (Liquid Crystal Displa y) 1.6 Changing Fax/Copy mode Copy standby display 1 1 2 3 . Press 4 5 Communication options menu display Power On AC power switch ENERGY SAVING key Sleep mode Auto Power Off mode Loading paper Recording paper size and capacity Loading paper Loading the multi purpose cassette, 2nd, 3rd, 4th or 5th paper cassette 1 2 4 5 1 5 Loading the large capacity cassette (Option) 4 Changing the paper size Changing the paper size of the multi purpose cassette Page Installing / Changing the printing supplies 1.12 Unpacking 1 2 Page 1.14 4 5 6 7 1.15 Entering characters You can enter characters with the one-touch key, and also with the will produce an r (not an Using one-touch keys to enter characters , the machine will see it as an 3 4 EasyStart (Initial setting) 1.17 Clearing stored settings 1 2 Page How to set the document 1.19 Acceptable document size Things not to put in your fax How to set the document Page 2.1 Some guidelines Select document type Adjust image contrast Automatic document size detection Manual paper select 1 When scanning the document(s) using the 2 3 (Flatbed scanner) 2 3 1 Auto paper select Rotate copy Interrupt 2 3 4 Basic procedure 1 7 3 2 Reduce / Enlarge Auto Reduce/Enlarge 5 2 3 4 5 Sorting When setting your documents in the When setting your document on the 4 1 Using the bypass tra y 1 2 3 4 5 6 Advanced copy features Quick index for major functions (Copy mode) Combine 1 2.10 9 7 Image Repeat 2 repeats 4 repeats 8 repeats 2.11 1 13 2.12 2 9 Series Copies 1 6 8 2 Erase border 1 2.14 6 5 Binding Margin Directional magnification Positive / Negative Last copy job Using Last J ob feature 4 1 2 3 Mixed length copy 1 2.18 8 3 Duplexed copies How to set the document 2.19 6 1 1 2.20 3 6 4 1 3 7 4 5 1 2.22 3 4 6 1 3 4 6 Booklet copies Making a booklet copy from eight 1-sided documents 5 1 2 3 Page Page B. Erasing center setting 1 2.26 2 7 3 1 2 3 4 5 Page Page Page Page Page Page 3.1 Some guidelines -/ When the document is placed on the When the document is placed in the Resolution, grayscale and contrast 2 3 4 5 2 6 7 Automatic document size detection Select scanning size to be sent 3 Sending a fax 3.3 3.4 7 8 Sending a fax from the FBS glass 1 2 3 7 8 6 5 1 7 Overseas transmission mode 1 2 3.6 Redialing 1 2 1 Redialing manually 3 4 1 2 Canceling Commands Receiving faxes 3.7 Answering calls manually Answering fax calls using another phone, not the fax machine Reception modes 1 2 3 Out-of-paper reception Using as a Phone 3.9 Redial 1 Dialing with the monitor speaker Advanced fax features Autodialer Autodialer basics How do you autodial? Location Autodialing fax and phone numbers 1 3.12 Entering a one-touch number 6 2 7 8 9 10 11 13 1 3.14 2 3 1 6 4 7 1 2 3 Erasing a one-touch number 2 4 1 10 7 3 1 2 3 4 6 2 3 One-touch phone dialing 1 2 Using speed-dial numbers Entering a speed-dial number 1 3.17 6 8 7 13 14 3.18 6 15 16 1 2 3 1 3 4 Inserting and deleting a speed-dial number 2 8 9 3.20 5 3 1 2 3 Using call group Send a fax via call group 1 2 5 3 4 1 If it was a fax call If it was a regular phone call 2 3.23 Broadcasting Broadcasting basics 1 2 3 5 Dela yed transmission Setting up a delayed transmission 1 2 3 4 Batch transmission Creating or modifying a batch box 1 2 3 1 Erasing an empty batch box 5 2 3 4 Page Job Review Reviewing or canceling a command for faxing 1 2 1 4 5 3.30 1 6 1 2 3 3 1 4 V iew the reserved printing jobs for out-of-paper reception 2 3 Special features Duplexed transmission How to set the document 1 2 4 1 3.33 Acceptable document size 7 2 1 3 2 4 5 2 3.34 Using the Fax & Copy function 5 8 1 3.35 2 7 5 1 2 3 6 8 Printing a stored polling document 1 3.36 Erasing a stored polling document 4 1 Limiting polling access to your fax machine Transferring documents (Fax forw arding) Turning the Fax forwarding on or off 2 6 7 3.37 8 9 10 11 1 3.38 Turning the cover page on 2 Entering the cover page message 1 2 3 Printing the cover page Fax Message From: 1 2 3 8 4 5 1 3.40 2 3 1 Printing an activity journal manually Setting the printing order of the activity journal 2 Setting the reports: TCRs and RCRs 1 2 3 3.41 5 6 7 1 3.42 2 Pattern One complete ring pattern (seconds) A B C D E F G H 1 3.43 2 3 Faxing/receiving first, then talking 1 Responding to a call request 2 The power of QuadAccess F-Code communication F-Code: an introduction How sub-addressing works Sending F-Code securely Guidelines for using F-Code 1 2 9 5 3 10 13 3.46 15 14 18 19 27 26 25 28 3.48 29 38 37 1 Printing a list of documents stored in F-Code boxes 3 Using a security box Printing a document you receive 1 2 3 1 5 4 5 7 4 Using a relay box Erasing an empty F-Code box 1 2 3 1 5 7 7 8 11 9 10 Programmable one-touch keys Using the power of programmable one-touch keys 1 Programming a delayed transmission 6 7 1 4 6 7 8 9 1 3.56 6 7 8 9 10 1 4 6 8 Programming an F-Code transmission 1 6 7 3.57 9 10 11 3.58 1 12 9 10 11 3 12 13 14 Page Security features The passcode 1 2 3 1 3.62 Activating the 2 Masking the 1 2 3 3 2 6 1 If youve specified Mode 2 the machine guides you 1 2 3.63 Performing batch transmission while using the 1 2 4 Setting security transmission 1 2 Setting for use with a closed network 1 2 1 3 4 2 Setting Block Junk Fax 4 5 3.66 7 Printing a list of blocked numbers list Page Page Settings for transmission Scan settings 1 2 4 1 3.70 2 Quick Memory transmission 1 2 Image rotate transmission 1 2 1 3 Setting the confirmation stamp 4 3.71 Settings for reception Print settings Print reduction rate 100% Setting What it does 1 2 4 1 3 4 5 6 Setting the number of rings 2 Page Settings for dialing Changing the dialing pause length 1 2 3 Settings for operation Adjust the monitor speaker s volume 1 2 1 Page Page Soft Keys Setting the Soft Key 1 2 3 Page Macros Programming the Macro key 1 2 4.3 4 5 4.4 3 2 4 Printing a list of your Macro keys Page Machine settings C. Copy protect 1 2 3 D. Soft Key E. Sleep mode 1 2 4 4.7 F. Auto power off mode 1 4.8 2 1 4 G. Adjust the sound settings 2 3 Page Page L. Print the list of documents stored in memory 1 2 3 M. Energy saving release time 1 2 4 4.11 N. Department codes 1 4.12 Entering a department code 4 2 1 2 3 Note: 5 Page Page Printing the department code list for fax 1 2 1 Clearing the department code list for fax 2 3 Copy charge setting 1 3 4 Printing the department code list for copy 4.15 1 2 4.16 1 Clearing the department code list for copy 2 3 4 Page Page Clearing paper jams If an original document jams 1 cover is blinking on the 6 1 2 5.2 3 5 4 Page Page Page Print quality problems 1 2 3 4 Caring for your machine Cleaning tips Corrective cleaning Curing frequent jams in the 1 2 Page In the event of a power failure Power failure during the machine is working During telephone call: During fax transmission: During fax reception: Troubleshooting Alarm LCD error messages < Copy > 5.11 < Fax > 5.12 5.13 < Common > 5.14 5.15 The machine is not functioning as designed 5.16 If you cannot make clear copies Errors Error reports Kinds of error codes Specific errors Dialing errors Check Message printouts What error messages can mean 5.18 Common questions General questions Sending faxes 1 Were here to help you! Reports 5.20 Receiving faxes Working with your answering machine Polling How your fax machine works 5.21 Appendix and index Specifications Main unit General .1 Fax communication Copy .2 Option Paper Feed Unit (3rd, 4th, 5th paper cassette) Large Capacity Cassette Duplex Unit Shift Tray Combination chart for copy functions .4 .5 *1 *2 *2 .6 Glossary .7 .8 .9 Limited w arranty Obligations Exclusions .10 Index A B C D J L .12 M N T U W .13