Just in case

5.16

If you cannot make clear copies

Symptom Possible cause/What to do
The image is too light. The image contrast is too light.
Adjust the image contrast by pressing
CONTRAST
key.
...or ...
The toner is low.
Replace the toner bottle.
...or ...
The paper is damp.
Change the paper.
The image is too dark. The image contrast is too dark.
Adjust the image contrast by pressing
CONTRAST
key.
...or ...
The
FBS
glass surface is dirty.
Wipe the
FBS
glass clean with a soft dry cloth.
The copy is blurry. The paper is damp.
Change the paper.
The copy has lines. The
FBS
glass surface is dirty.
or Wipe the
FBS
glass clean with a soft dry cloth.
The copy has dark ...or ...
specks or spots. The
FBS
pad is dirty.
Wipe the
FBS
pad clean with a soft cloth dampened with
alcohol.
...or ...
The original your document is very thin or highly trans-
parent.
Place a blank sheet of paper over the original.
...or ...
The original your document is 2-sided.
The information on the back side of a 2-sided, thin origi-
nal may be slightly reproduced on the copy. Adjust the
image contrast level lighter by pressing
CONTRAST
key.
Symptom Possible cause/What to do
The edge of the copy is The
FBS
pad is dirty.
dirty. Wipe the
FBS
pad clean with a soft cloth dampened with
alcohol.
...or ...
You ha ve selected a paper size larger than your original
document. (When zoom ratio is set as full size 100%)
Select the same copy paper size as the original.
...or ...
The original document is not placed in the correct posi-
tion. (When zoom ratio is set as full size 100%)
Select the same copy paper size as the original. Or, reload
the paper in the same direction as the original.
...or ...
The reduction ratio selected is not in accord with the copy
paper size. (When doing the manual reduction copying.)
Select the enlarge ratio according to the copy paper size.
The image on the copy The original document is not placed in the correct
is not aligned properly. position.
Place the original correctly on the
FBS
glass against the
original width scale. Or, load it into the
ADF
correctly along
the document guide.
...or ...
The original documents may not be suitable for use in the
ADF
.
Raise the platen cover and place the originals on the
FBS
glass one at a time, instead of using the
ADF
.
...or ...
Something is sticking to the original document.
Wipe the
FBS
glass clean with a soft dry cloth.