You may occasionally encounter a problem with the system. In most cases, the problem is one that you can solve yourself.

The system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an error message. If this happens, follow any instructions on the screen.

If screen messages do not help or an error message does not appear, refer to the information in this chapter to help determine and solve the problem.

Solutions to Common Problems

See the following sections to match your problem area and view the possible causes and solutions.

When trying to solve problems, you should note what the system was doing when the problem occurred and what you attempted to do to correct the problem. This information is useful if you request assistance.

System Problems

Check the following list to match your problem and see the possible cause and solution.

!No power and power lamp not lit. Check that system power is on.

Check that the AC adapter and power cord are connected together.

Check that AC adapter power cord is plugged into the system DC power socket on the system unit and into a live, properly grounded AC power outlet or surge protector.

Check the outlet or surge protector by plugging in a lamp.

!Non-System Disk error message displays when the system is started.

You have a diskette in the diskette drive, and the diskette drive is set before the hard drive in boot order. Remove the diskette from drive A and restart the system.

5-2 Solving System Problems

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NEC 2000 manual Solutions to Common Problems, Solving System Problems