NECC FTP Site

You can use the Internet to access the NECC FTP (file transfer protocol) site to download various files (video drivers, printer drivers, BIOS updates, and Setup Disk files). The files are essentially the same files as on the NECC website.

To access the NECC FTP site, enter the following Internet ftp address through your service:

ftp://ftp.neccsdeast.com/pub/

Once in the file menu, select the file(s) you want and follow the prompts to download them.

Email/Fax Technical Support Service

The NECC Technical Support Center offers technical support by Internet email if you have access. The Internet email address is:

tech-support@nec-computers.com

You can also fax technical questions to the NECC Technical Support Center if you have fax capabilities. The fax number is:

(801)579-1552

When using the email or fax support service, please include the following words in the subject field for prompt response from the appropriate technical person:

!Desktop

!Monitor

!Notebook.

You should provide as much specific information about your questions as possible. Also, if you are sending a fax, please include your voice telephone number and your fax number with the question. You should receive a response to your questions within one business day.

Getting Services and Support 6-3

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NEC 2000 manual Necc FTP Site, Email/Fax Technical Support Service