Solving Problems with Printing Quality 97
There is
insufficient
fusing or the
image comes
off when
rubbed.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Media with
specifications not
covered by the printer
warranty is being
used.
Use media that is covered by the
printer warranty.
The media type may
be incorrectly set.
When printing envelopes, labels,
postcards, thick stock, or
transparencies the appropriate media
type must be specified in the printer
driver.
There are
toner
smudges or
residual
images.
One or more of the
toner cartridges are
misinstalled or
defective.
If the toner smudges are on only the
front of the page:
Remove the toner cartridge and check
for damage. If it is damaged, replace it
(Engine/Replace Toner menu).
Symptom Cause Solution