NEC 2300 DL Solving Problems with Media Jams 87

Solving Problems with Media Jams 87
Media is
jamming.
The media is not
correctly positioned in
the tray.
Remove the jammed media and
reposition the media properly in the
tray.
The number of sheets
in the tray exceeds
the maximum
allowed.
Remove the excess media and reload
the correct number of sheets in the
tray.
The media guides are
not correctly adjusted
to the media size.
Adjust the regulation guides in the t ray
to match the size of the media.
The media in the
optional tray is not
under the media
separating tabs.
Remove the media and reload it so
that the right-front and right-rear
corners are under the
media-separating tabs.
Warped or wrinkled
media is loaded in the
tray.
Remove the media, smooth it out, and
reload it. If it still jams, do not use that
media.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Custom-sized media,
envelopes, labels,
postcards, thick
stock, or
transparencies are
loaded in Tray 2.
Special media must be loaded in Tray
1 only.
The recommended
transparency (OHP)
or label paper is
facing the wrong way
in Tray 1.
Load the transparencies or labels
according to the manufacturer’s
instructions.
Envelopes are facing
the wrong way in
Tray 1.
Load the envelopes in Tray 1 so the
flaps are facing down.
If the flaps are on the short edge, set
the envelopes in Tray 1 so that the
flaps are on the printer side.
Symptom Cause Solution