Solving Other Problems 89

Solving Other Problems
Symptom Cause Solution
Printer
power is not
on.
The power cord is not
correctly plugged into
the outlet.
Turn the power switch off (O position),
then remove the power cord from the
outlet and plug it back in.
Something is wrong
with the outlet
connected to the
printer.
Plug another electrical appliance in to
the outlet and see whether it operates
properly.
The power switch is
not correctly turned
on (I position).
Set the power switch to the off (O)
position, then set it back to the on (I)
position.
The printer is
connected to an
outlet with a voltage
or frequency that
does not match the
printer specifications.
Use a power source with the
specifications listed in appendix A,
“Technical Specifications.”
Data was
sent to the
printer, but it
doesn’t print.
An error message is
displayed in the
message window.
Handle according to the message
displayed.
The control
panel
displays

TONER

LOW much
sooner than
expected
A high-capacity toner
cartridge was loaded,
but the toner size was
set at standard
capacity.
In the ENGINE/CHANGE TONER SZ
menu, select the capacity listed on the
toner cartridge label.
The toner cartridge is
defective.
Remove the toner cartridge and check
for damage. If it is damaged, replace it
(Engine/Replace Toner menu).
You can’t
print a
configuration
page.
The media tray is
empty.
Check that the media trays are loaded
with media, in place, and secure.
The printer’s doors
aren’t closed
securely.
Make sure the doors are closed
securely. Close all doors gently to
avoid jarring the printer. Make sure the
waste toner bottle in installed correctly.
There is a media jam. Check for a media jam.