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NEC 2300 DL Status, Error, and Service Messages106, Service Messages

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Status, Error, and Service Messages106Service Messages

A service message sometimes occurs as a result of an unusual combination

of events, not because of an actual problem. When the printer stops and a

service message displays in the message window, turn the printer off and

then back on. This often clears the service message indicator, and printer

operation resumes. Always try this before making a service call.

Service calls should be placed to the vendor from whom you purchased

the printer. If you cannot get service from your vendor, see the Service &

Support Guide for a list of sources of service and support in the Americas.

The most up-to-date worldwide informat ion can be found at

www.minolta-qms.com.

This service

message...

means... do this...

ERROR

AIDC SENSOR

AIDC sensor error. Contact Technical

Support with the error

information.

ERROR

COMMUNICATION

A communication error

occurred in the parallel,

USB or Ethernet

interface.

Check that the interface

cable is properly

connected to the printer.

If the error continues to

appear even though the

cables are correctly

connected, contact

Technical Support.

ERROR

CONTROLLER

Controller internal error. Contact Technical

Support with the error

information.

ERROR

DIMM

SDRAM DIMM error. Contact Technical

Support with the error

information.

ERROR

RAM

RAM writing/reading

error.

Contact Technical

Support with the error

information.

ERROR

ROM

ROM error.

Contents

Main Thank You Trademarks Proprietary Statement Copyright Notice Notice Contents Contentsii 3 Working with the Printer .................. ..................................................29 4 Working with the Printer Driver ......................................................... 37 5 Working with the Status Display ...................................... .................45 6 Replacing Consumables ............................................ ........................49 Contents iii 7 Maintaining the Printer ....................................................................... 63 9 Installing Accessories ...................................................................... 109 Contentsiv 10Repacking the Printer .............................. .........................................123 Page Page Page Utilities and Documentation CD-ROM2 Utilities and Documentation CD-ROM Utilities Drivers and Utilities Drivers Installing the Printer Drivers and Software 3 Installing the Printer Drivers and Software System Requirements ! ! ! ! " # Selecting Driver Options/Defaults 5 Selecting Driver Options/Defaults 1 2 3 4 " # Page Page Page Introduction10 ! ! ! ! ! Media Specifications 11 Media Specifications What types and sizes of media can I load? Media Types12 Media Types Plain Paper ! ! ! Media Types 13 " # Thick Stock Media Types14 ! Envelopes " # ! ! ! ! ! Media Types 15 Labels Media Types16 ! Letterhead and Memo Media Postcards Shiny backed paper Full-page labels (uncut) " # Transparencies " # Media Types18 " # ! What Is the Guaranteed Imageable (Printable) Area? Nonguaranteed AreaMedia Longer Than 11.7" (297 mm) Media Types 19 ! " Page Margins b = 13.4"/341.6 mm Loading Media20 Loading Media " # Tray 1 (Multipurpose Tray) Plain Paper 1 Loading Media 21 " # 4 " # Loading Media 23 Tray 2 (Optional Lower Feeder Unit Media Tray) 1 2 3 " # Duplexing24 4 " # 5 Duplexing How do I print back-to-back (duplex)? How do I manually duplex? " # Duplexing 25 1 " # 2 3 4 " # How do I autoduplex? Output Tray26 1 a " # 2 3 Output Tray " # Media Storage How do I store media? ! Page Page Page About the Control Panel30 About the Control Panel Control Panel Indicators and Keys Cancelling Print Jobs 31 Cancelling Print Jobs 1 2 3 Configuration Menu Overview32 Configuration Menu Overview IDLE/MAGICOLOR 2300DL MENU/ LANGUAGE MENU/ SPECIAL PAGES MENU/ ENGINE MENU/ NETWORK Configuration Menu Overview 33 MENU/ENGINE Submenus Selecting a Message Window Language34 Selecting a Message Window Language Special Pages Menu Engine Menu Selecting a Message Window Language 35 Service Menu Selecting a Message Window Language36 Network Menu Consumables Menu Page ! " Displaying Printer Driver Settings 39 Common Settings for All Tabs Save [Easy Set] 1 " # 2 Page Layout Displaying Printer Driver Settings40 Common Buttons " # Setup Tab 41 Setup Tab Paper Tab42 Paper Tab Quality Tab 43 Quality Tab Device Options Setting Tab44 Device Options Setting Tab Page Working with the Status Display46 Working with the Status Display Environment Opening the Status Display and Showing Supplies Status 1 2 Using the Status Display " # Page Consumable Life Expectancies50 Consumable Life Expectancies Consumable Life Expectancies 51 Special Media Auto-Image Density Control (AIDC) " # MAGICOLOR 2300DL Replacing Consumables52 " # Toner Cartridge Life " # How do I know if I need to replace the toner? How can I tell if a toner cartridge is standard or high capacity? Replacing Consumables Replacing Consumables 53 " # ! ! Replacing Consumables54 ! Steps for Replacing a Toner Cartridge " # 1 Page Replacing Consumables56 6 " # 7 8 9 " # Replacing a Toner Cartridge That Is Not Empty 1 Replacing Consumables 57 2 3 4 Page 5 1 2 3 4 " # Replacing Consumables60 Removing the Used OPC Drum Cartridge 1 2 " # Replacing Consumables 61 Installing the New OPC Drum Cartridge 1 2 3 Ordering Consumables62 4 " # 6 7 " # Ordering Consumables Page Maintaining the Printer64 Maintaining the Printer Maintaining the Printer 65 Cleaning the Printer66 Cleaning the Printer Exterior Control Panel Exhaust Duct Printer Exterior Cleaning the Printer 67 1 Page Page Page Page Page " # Page Page Introduction76 Printing a Configuration Page Preventing Media Jams 77 Preventing Media Jams Understanding the Media Path78 Understanding the Media Path Tray 2 (Optional Lower Feeder Unit with 500-sheet Media Tray) Duplex Option " # Clearing Media Jams 79 Clearing Media Jams Handling Media Jams by Location Tray 1 (Multipurpose Tray) 1 " # Page Clearing Media Jams82 Inside the Printer Media Path Jam 1 2 3 Page Page Page Solving Problems with Media Jams86 Solving Problems with Media Jams " # Solving Problems with Media Jams 87 Solving Problems with Media Jams88 Solving Other Problems 89 Solving Other Problems TONER LOW Solving Other Problems90 IDLE Solving Other Problems 91 Solving Other Problems92 MAGICOLOR 2300DL Solving Other Problems 93 Solving Problems with Printing Quality94 Solving Problems with Printing Quality Solving Problems with Printing Quality 95 Solving Problems with Printing Quality96 Solving Problems with Printing Quality 97 Solving Problems with Printing Quality98 Solving Problems with Printing Quality 99 TONER LOW or X TONER REPLACE Solving Problems with Printing Quality100 Status, Error, and Service Messages 101 Status, Error, and Service Messages Standard Status Messages Status, Error, and Service Messages102 Error Messages Status, Error, and Service Messages 103 Status, Error, and Service Messages104 Status, Error, and Service Messages 105 Status, Error, and Service Messages106 Service Messages Additional Assistance 107 Additional Assistance Page Page Introduction110 Antistatic Protection 111 Antistatic Protection Dual In-Line Memory Module (DIMM) " # How Much Memory Do You Need? Dual In-Line Memory Module (DIMM)112 Basic Functionality Improved Performance or High Coverage ! Dual In-Line Memory Module (DIMM) 113 " # Dual In-Line Memory Module (DIMM)114 4 a b 5 6 7 8 9 Page " # Duplex Option 117 5 Duplex Option118 6 a $ " # 9 10 % %% % $ $$ Optional Lower Feeder Unit and Tray 2 Kit Contents ! ! ! " # 5 6 Optional Lower Feeder Unit and Tray 2 121 7 8 a b c Page Page " # Repacking the Printer 125 Repacking the Printer Repacking the Printer126 Whats Involved? A. Turn off the Printer, Unplug the Power Cord, and Remove the Interface Cables 1 2 " # 1 2 Page Page " # Repacking the Printer 131 2 3 4 Page Page Repacking the Printer134 2 3 1 " # 6 7 H. Repack the OPC Drum and Transfer Belt Unit for Shipment Reinstalling the Printer 135 " # 3 Reinstalling the Printer MAGICOLOR 2300DL, the printer Page Page Requirements " # Requirements 139 Requirements140 Location Requirements ! " # Interface Panel Interface Panel142 Power Requirements " # Page Engine and Controller Specifications144 Engine and Controller Specifications Engine Print SpeedSimplex Print SpeedAutoduplex Engine and Controller Specifications 145 General Controller Engine and Controller Specifications146 Electrical Current Voltage and Power Engine and Controller Specifications 147 Environmental Engine and Controller Specifications148 Hazardous Chemical Substance Reporting Physical Consumable Life Expectancies 149 Consumable Life Expectancies Special Media Plain Paper Consumable Life Expectancies150 Regulatory Compliance 151 Regulatory Compliance CE Marking (Declaration of Conformity) For European Users Electro-Magnetic Interference For All Users (Except for American and Canadian Users) Users Interference-causing Equipment Standard (ICES-003 ISSUE 3) For Canada Users Safety Information Safety Information152 FCC Compliance Statement For American Users Laser Safety ! ! ! ! Safety Information 153 Safety Information154 Safety Information 155 " # Page Safety Information 157 Safety Information158 Working Safely with Your Laser Printer 159 Working Safely with Your Laser Printer Working Safely with Your Laser Printer160 Index Index 161 A B C E I J L M S T V W