Troubleshooting

nweb Error Messages

Error

Cause

Suggestion

 

 

 

 

Low memory was detected. This

Nothing can be done. The phone

Low Memory

usually occurs then the user loads

does not have sufficient memory

Detected

a Web page that is too large to fit

to download that page.

 

in the phones memory.

 

 

 

 

 

Unable to Load

The page could not be displayed

Nothing can be done. The Web

because the client does not sup-

Page, unsupported

page content is not supported by

port the display of content whose

content type “x”

the nweb or the phone.

type is <x>

 

 

 

 

 

Unable to load

The URL contains an unsup-

 

page, unsupported

None

ported protocol.

URL protocol.

 

 

 

 

 

 

Unable to send

An error occurred sending the

Re-request web page. If signal

strength is low, move to another

request.

HTTP request to the server.

location and re-request.

 

 

 

 

 

Unable to read

An error occurred sending the

Re-request web page. If signal

strength is low, move to another

response.

HTTP request to the server.

location and re-request.

 

 

 

 

 

Unable to find host

nweb was unable to resolve the

Check the name of the host

address. Check the

address in the Options menu and

name of the proxy server.

name and try again.

try again.

 

 

 

 

Timeout finding the

nweb timed out trying to resolve

Re-request web page. If signal

strength is low, move to another

host address.

the name of the proxy server.

location and re-request.

 

 

 

 

 

Unable to open

nweb could not open a secure

Re-request web page. If signal

strength is low, move to another

secure socket.

socket.

location and re-request.

 

 

 

 

 

Unable to establish

 

 

secure connection

The SSL handshake failed.

Verify the host address and try

to host, secure

again.

 

handshake failed.

 

 

 

 

 

Unable to connect

nweb could not establish a con-

Re-request web page. If signal

strength is low, move to another

to host.

nection to the host.

location and re-request.

 

 

 

 

 

Unable to load

 

 

page, SSL is not

SSL is not supported on the

Nothing can be done. SSL is not

supported on this

device.

supported by the phone.

device.

 

 

 

 

 

36

nweb User’s Guide

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Nokia 6620 manual Nweb Error Messages, Error Cause Suggestion