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Nortel Networks
1120E
manual
Models:
1120E
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Troubleshooting
Overriding a busy signal
Password
Enabling OnHook Default Path
Connecting the components
Configuring Local Menu options
To reset a meter to zero
Accessing display diagnostics
Setting up a conference call
Adjusting the volume
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Contents
IP Phone 1120E
Page
Revision history
Revision history
Contents
Making a call
Configuring Local Menu options
Incoming calls
While away from your desk
Talking with more than one person
Additional call features
Additional phone features
Working without interruption
Index
Using Hospitality features
Contents
About the Nortel IP Phone 1120E
Basic features
About the Nortel IP Phone 1120E
IP Phone 1120E
Telephone controls
Telephone controls
About the Nortel IP Phone 1120E
Alerter/Message Waiting indicator flashes
About the Nortel IP Phone 1120E
Press the Services key to open the Services
Telephone display
Call features and Flexible Feature Codes
Security features
Using Encrypted Calling
To change your password Scpw
Managing your Station Control Password Scpw
Mode
To turn Password Protection on or off
Press the Done soft key
Entering text using the dialpad
Entering and editing text
Application text entry
Editing text using the soft keys
To edit text with the soft keys
Editing soft key description Part 1
Entering text using the USB keyboard
Editing soft key description Part 2
USB keyboard function keys during phone calls
IP Phone 1120E connections
Connecting the components
Before you begin
Connecting the components of the phone
Release the IP Phone 1120E from the stand
Remove the stand cover
Connecting the components
Cable routing tracks and mounting holes
Connecting the components
Telephone Options menu
Configuring Telephone Options
To use the Telephone Options menu
Using the Telephone Options menu
Adjusting the volume
To adjust the volume
Telephone Options menu
Adjusting the display screen contrast
To adjust the display screen contrast
Selecting a language
Language…
Selecting date and time format
To select a language
To select a date and time format
Accessing display diagnostics
To select Display diagnostics
Choosing local dialpad tone
To choose a local dialpad tone
Viewing telephone information
To view IP Phone information
Diagnostics
Configuring call log options
Configuring the Callers List log
To log only unanswered calls
Configuring New Call Indication
To configure New Call Indication
New call indication off New call indication on
Preferred name match on Preferred name match off
Configuring Preferred Name Match
To configure Preferred Name Match
Configuring Area Code Setup
To configure default area codes maximum of three
Choosing a ring type
To edit area code display
Ring type…
Enabling or disabling Call Timer
To enable or disable Call Timer
To choose a ring type
Handsfree enable Headset enable
Enabling OnHook Default Path
Changing feature key labels
To enable OnHook Default Path
To rename the labels
To restore the default labels
To configure name display format
Configuring the name display format
Configuring Live Dialpad
To configure Live Dialpad
First name, last name Last name, first name
Configuring Telephone Options
Configuring Local Menu options
Navigation key functions in menus Part 1
Enter key
Navigation key functions in dialog boxes
Navigation key functions in Edit mode Part 1
Navigation key functions in menus Part 2
Stop key
Display Settings
Using the 1. Preferences submenu
Changing 1. Display Settings
Navigation key functions in Edit mode Part 2
Contrast Sleep
To configure Contrast or Sleep tools
Changing 2. Language
Language
To select the language used in local menus
Using 3. Ethernet Statistics
Using the 2. Local Diagnostics submenu
Using 1. IP Set&DHCP Information
Using 2. Network Diagnostic Tools
USB Devices
Using the 3. Network Configuration menu
Using the 4. Lock Menu
Using 5. USB Devices
Making a call
Using Off-hook dialing
Using On-hook dialing
To mute a handsfree call
Using handsfree dialing
To use handsfree dialing
To discontinue a handsfree call
To use a headset
To switch from handsfree to handset
To switch from handset to handsfree
To switch from handsfree to headset
Using the Directory applications
Making a call using Corporate Directory
To search for a specific number
To scroll to a specific number
Making a call using the Personal Directory
Callers List
Making a call using the Callers List
To make a call using the Personal Directory
To make a call using the Callers List
To view date and time of a call
Making a call using the Redial List
To make a call using Redial List
Viewing the date and time of a call
To use Predial
Using Predial
Using AutoDial
To edit a Predial number
To store an AutoDial number
To use AutoDial
To display an AutoDial number
Enter the Ring Again Activate FFC
Using Ring Again
To call a Ring Again party when you receive notification
To activate Ring Again
To use Last Number Redial
Using Last Number Redial
To deactivate Ring Again before notification
Enter the Ring Again Deactivate FFC
To make a Speed Call
Using Speed Call
To store a Speed Call number
Press the Speed Call Controller soft
Press the System Speed Call
Using System Speed Call
Using HotLine
Press the System Speed Call soft
To make an intercom call
Using intercom calling
To answer a call
Answering a call
To retrieve a call on hold
While on an active call
Placing a call on hold
To place a call on hold
Transferring a call
To transfer a call to a third party
Redial List , or Callers List to select a
To use Timed Reminder Recall
Using Timed Reminder Recall
To contact the attendant while on a call
Using Attendant Recall
To park a call on the System Park DN or your own DN
Using Call Park
To retrieve a parked call
To park a call using the Spre code or FFC
Recording a Calling Party Number
Displaying incoming call information
To record a caller’s number for accounting purposes
Tracing a malicious call
To use Call Trace while on a call
To use Call Trace without a Call Trace key
Press the Automatic Answerback key
Using Automatic Answerback
Using Call Pickup
Incoming calls
Enter the Pickup Directory Number FFC
Enter the Pickup Ringing Number FFC
To answer an incoming call in another call pickup group
Pickup Group FFC
Using Call Waiting
To answer an incoming call while on another call
To return to the first IP Phone call
If you do not have a Call Waiting key
Forward All Calls Activate FFC
Using Call Forward
While away from your desk
To forward your calls or change the forward number
Using Internal Call Forward
Press the Internal Call Forward key
Internal Call Forward Activate FFC
IntForwardPress the Internal Call Forward key twice
Using Remote Call Forward
To deactivate Internal Call Forward
Internal Call Forward Deactivate FFC
To deactivate Remote Call Forward
To lock your IP Phone
Securing your IP Phone
To unlock your IP Phone
Talking with more than one person
Using the Call Join feature
Setting up a conference call
To set up a conference call
Directory, Personal Directory, Redial
Using Conferee Selectable Display
To view active conferees
To disconnect a conferee
To call group members
Using Group Call
Conference Count Display returns
Goodbye key
To answer a group call
Group Call FFC
To end a group call
To deactivate Make Set Busy
Working without interruption
Activating Make Set Busy
To activate Make Set Busy
Using AutoDial Transfer
Additional call features
To connect to Call
Using the Buzz feature
Using Call Page Connect to make an announcement
To buzz the IP Phone linked to your IP Phone
Using Centrex/Exchange Line Switchhook Flash
To use Centrex/Exchange Line Switchhook Flash
Charging a call or charging a forced call
To charge a call in progress
Dial the Call Detail Recording FFC
To charge a call to an account when you transfer a call
Using Enhanced Override
To use Enhanced Override
Using Forced Camp-on
Overriding a busy signal
To use Forced Camp-on
Answering a call camped-on to your extension
Using Privacy Release
To override a busy signal
To use Privacy Release in an established state
To use Automatic Preselection Meet-me
Using Radio
Dial the Radio Paging Answer FFC. The paging tone sounds
Dial the Radio Paging Access FFC. The ringback tone sounds
To use Automatic Post-selection
To answer a Radio
Using Voice Call
To make a voice call
To respond to a voice call
Additional phone features
Using the Personal Directory
To add an entry
To edit an entry
To search for an entry
To delete an entry
Using the Callers List
To delete the entire Callers List
To dial an entry
Using the Redial List
To delete the entire Redial List
Virtual Office connection availability
Using Virtual Office
Logging in to Virtual Office
Using Virtual Office on your Remote IP Phone
Logged in to an IP Phone 1120E
Logged in to an IP Phone 1120E using an IP Phone 1140E
Office phone displays the message Logged Out
Using Virtual Office on your Office IP Phone
To log out from a Remote IP Phone
Logging out of Virtual Office
Troubleshooting Virtual Office Part 1
Troubleshooting Virtual Office
Troubleshooting Virtual Office Part 2
Using Media Gateway 1000B
Troubleshooting Virtual Office Part 3
Normal Mode
Using Test Local Mode
Using Resume Normal Mode
Local Mode
Troubleshooting MG 1000B Part 1
Troubleshooting MG 1000B
Troubleshooting MG 1000B Part 2
Dial the Automatic Wake-Up Request FFC
Using Hospitality features
Configuring Automatic Wake-Up
To enter the time for an Automatic Wake-Up call
Dial the Automatic Wake-Up Verify FFC
To cancel an Automatic Wake-Up call
Dial the Automatic Wake-Up Quit FFC
To verify the time for the Automatic Wake-Up call
To change a meter
Activating Message Registration
To read meters
Press the Message Registration key
To reset a meter to zero
To enter cleaning status
Using Maid Identification
Displaying Room Status
To read the status of a room
Changing the status of a room
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Accessing External Server Applications
Flexible Feature Codes Part 1
Flexible Feature Codes FFC
Flexible Feature Codes Part 2
Terms you should know
Information display
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Terms you should know 150
Regulatory and safety information
EMC compliance
Safety compliance
Other
DenAn regulatory notice for Japan
Index
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Copyright 2006-2007 Nortel Networks. All Rights Reserved
