Manuals / Nortel Networks / Communications / IP Phone

Nortel Networks 1120E manual Using Enhanced Override

Models: 1120E

1 160

Download 160 pages 14.43 Kb

Page 108

Additional call features

To charge a call to an account when you add someone to a conference call:

Conf	1.	Press the Conference soft key. The call
		is placed on hold.
Conf	2.	Choose one of the following:
Conf		— Press the Charge soft key.
		— Press the Charge soft key.
or		— Dial the Call Detail Recording FFC.
	3.	Dial the charge account number.
	4.	Dial the number of the person you want
		to add to the conference.
Conf	5.	Press the Conference soft key.

Using Enhanced Override

Use the Enhanced Override feature to override an active call after you attempt a Forced Camp-on. Use Enhanced Override to make a call or a consultation call, such as placing a call on hold and calling another party.

108

Image 108

Nortel Networks 1120E manual Using Enhanced Override

Contents

IP Phone 1120E Page Revision history Revision history Contents Configuring Local Menu options Making a callIncoming calls While away from your deskTalking with more than one person Additional call features Additional phone featuresWorking without interruption Using Hospitality features IndexContents Basic features About the Nortel IP Phone 1120EAbout the Nortel IP Phone 1120E Telephone controls IP Phone 1120ETelephone controls About the Nortel IP Phone 1120E Alerter/Message Waiting indicator flashes About the Nortel IP Phone 1120E Press the Services key to open the Services Telephone display Call features and Flexible Feature Codes Security featuresUsing Encrypted Calling Managing your Station Control Password Scpw To change your password ScpwTo turn Password Protection on or off ModePress the Done soft key Entering text using the dialpad Entering and editing textApplication text entry Editing text using the soft keys To edit text with the soft keysEditing soft key description Part 1 Entering text using the USB keyboard Editing soft key description Part 2USB keyboard function keys during phone calls Connecting the components IP Phone 1120E connectionsConnecting the components of the phone Before you beginRelease the IP Phone 1120E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Configuring Telephone Options Telephone Options menuUsing the Telephone Options menu To use the Telephone Options menuAdjusting the volume To adjust the volumeTelephone Options menu Adjusting the display screen contrast To adjust the display screen contrast Selecting a languageLanguage… Selecting date and time format To select a languageTo select a date and time format Accessing display diagnostics To select Display diagnosticsChoosing local dialpad tone Viewing telephone information To choose a local dialpad toneDiagnostics To view IP Phone informationConfiguring call log options Configuring the Callers List logTo log only unanswered calls Configuring New Call Indication To configure New Call IndicationNew call indication off New call indication on Configuring Preferred Name Match To configure Preferred Name MatchConfiguring Area Code Setup Preferred name match on Preferred name match offTo configure default area codes maximum of three Choosing a ring type To edit area code displayRing type… Enabling or disabling Call Timer To enable or disable Call TimerTo choose a ring type Enabling OnHook Default Path Changing feature key labelsTo enable OnHook Default Path Handsfree enable Headset enableTo restore the default labels To rename the labelsConfiguring the name display format To configure name display formatConfiguring Live Dialpad To configure Live DialpadFirst name, last name Last name, first name Configuring Telephone Options Configuring Local Menu options Navigation key functions in menus Part 1Enter key Navigation key functions in Edit mode Part 1 Navigation key functions in menus Part 2Stop key Navigation key functions in dialog boxesUsing the 1. Preferences submenu Changing 1. Display SettingsNavigation key functions in Edit mode Part 2 Display SettingsTo configure Contrast or Sleep tools Contrast SleepChanging 2. Language LanguageTo select the language used in local menus Using the 2. Local Diagnostics submenu Using 1. IP Set&DHCP InformationUsing 2. Network Diagnostic Tools Using 3. Ethernet StatisticsUsing the 3. Network Configuration menu Using the 4. Lock MenuUsing 5. USB Devices USB DevicesUsing Off-hook dialing Making a callUsing On-hook dialing Using handsfree dialing To use handsfree dialingTo discontinue a handsfree call To mute a handsfree callTo switch from handsfree to handset To switch from handset to handsfreeTo switch from handsfree to headset To use a headsetUsing the Directory applications Making a call using Corporate DirectoryTo search for a specific number Making a call using the Personal Directory To scroll to a specific numberMaking a call using the Callers List To make a call using the Personal DirectoryTo make a call using the Callers List Callers ListMaking a call using the Redial List To make a call using Redial ListViewing the date and time of a call To view date and time of a callUsing Predial To use PredialUsing AutoDial To edit a Predial numberTo store an AutoDial number To display an AutoDial number To use AutoDialUsing Ring Again To call a Ring Again party when you receive notificationTo activate Ring Again Enter the Ring Again Activate FFCUsing Last Number Redial To deactivate Ring Again before notificationEnter the Ring Again Deactivate FFC To use Last Number RedialUsing Speed Call To store a Speed Call numberPress the Speed Call Controller soft To make a Speed CallUsing System Speed Call Using HotLinePress the System Speed Call soft Press the System Speed CallUsing intercom calling To make an intercom callAnswering a call To answer a callWhile on an active call Placing a call on holdTo place a call on hold To retrieve a call on holdTransferring a call To transfer a call to a third partyRedial List , or Callers List to select a Using Timed Reminder Recall To use Timed Reminder RecallUsing Attendant Recall To contact the attendant while on a callUsing Call Park To park a call on the System Park DN or your own DNTo park a call using the Spre code or FFC To retrieve a parked callRecording a Calling Party Number Displaying incoming call informationTo record a caller’s number for accounting purposes Tracing a malicious call To use Call Trace while on a callTo use Call Trace without a Call Trace key Using Automatic Answerback Using Call PickupIncoming calls Press the Automatic Answerback keyEnter the Pickup Ringing Number FFC To answer an incoming call in another call pickup groupPickup Group FFC Enter the Pickup Directory Number FFCUsing Call Waiting To answer an incoming call while on another callTo return to the first IP Phone call If you do not have a Call Waiting key Using Call Forward While away from your deskTo forward your calls or change the forward number Forward All Calls Activate FFCUsing Internal Call Forward Press the Internal Call Forward keyInternal Call Forward Activate FFC Using Remote Call Forward To deactivate Internal Call ForwardInternal Call Forward Deactivate FFC IntForwardPress the Internal Call Forward key twiceTo deactivate Remote Call Forward Securing your IP Phone To lock your IP PhoneTo unlock your IP Phone Using the Call Join feature Talking with more than one personSetting up a conference call To set up a conference callDirectory, Personal Directory, Redial Using Conferee Selectable Display To view active confereesTo disconnect a conferee Using Group Call Conference Count Display returnsGoodbye key To call group membersGroup Call FFC To answer a group callTo end a group call Working without interruption Activating Make Set BusyTo activate Make Set Busy To deactivate Make Set BusyAdditional call features Using AutoDial TransferUsing the Buzz feature Using Call Page Connect to make an announcementTo buzz the IP Phone linked to your IP Phone To connect to CallUsing Centrex/Exchange Line Switchhook Flash To use Centrex/Exchange Line Switchhook FlashCharging a call or charging a forced call Dial the Call Detail Recording FFC To charge a call in progressTo charge a call to an account when you transfer a call Using Enhanced Override Using Forced Camp-on To use Enhanced OverrideOverriding a busy signal To use Forced Camp-onAnswering a call camped-on to your extension Using Privacy Release To override a busy signalTo use Privacy Release in an established state Using Radio To use Automatic Preselection Meet-meDial the Radio Paging Access FFC. The ringback tone sounds To use Automatic Post-selectionTo answer a Radio Dial the Radio Paging Answer FFC. The paging tone soundsUsing Voice Call To make a voice callTo respond to a voice call Additional phone features Using the Personal DirectoryTo add an entry To edit an entry To delete an entry To search for an entryUsing the Callers List To dial an entry To delete the entire Callers ListUsing the Redial List To delete the entire Redial List Using Virtual Office Virtual Office connection availabilityLogging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1120E Logged in to an IP Phone 1120E using an IP Phone 1140E Using Virtual Office on your Office IP Phone Office phone displays the message Logged OutLogging out of Virtual Office To log out from a Remote IP PhoneTroubleshooting Virtual Office Troubleshooting Virtual Office Part 1Troubleshooting Virtual Office Part 2 Using Media Gateway 1000B Troubleshooting Virtual Office Part 3Normal Mode Using Test Local Mode Using Resume Normal ModeLocal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B Part 1Troubleshooting MG 1000B Part 2 Using Hospitality features Configuring Automatic Wake-UpTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Request FFCTo cancel an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCTo verify the time for the Automatic Wake-Up call Dial the Automatic Wake-Up Verify FFCActivating Message Registration To read metersPress the Message Registration key To change a meterTo reset a meter to zero Using Maid Identification To enter cleaning statusDisplaying Room Status To read the status of a roomChanging the status of a room 141 Accessing External Server Applications Flexible Feature Codes FFC Flexible Feature Codes Part 1Flexible Feature Codes Part 2 Terms you should know Information display 147 148 149 Terms you should know 150 Regulatory and safety information Safety compliance EMC complianceOther DenAn regulatory notice for Japan Index 156 157 158 Page Copyright 2006-2007 Nortel Networks. All Rights Reserved