Call features and Flexible Feature Codes | Nortel Networks 1120E

About the Nortel IP Phone 1120E

•The lower display area provides labels for the four context-sensitive soft keys.

Figure 3 shows an idle LCD screen.

Figure 3: IP Phone 1120E LCD screen

Call features and Flexible Feature Codes

Some features are not available on all IP Phones. Call features and Flexible Feature Codes (FFCs) must be assigned to your IP Phone and supported by system software. Contact your system administrator to configure these features and codes on your IP Phone.

Security features

The following security features are available on your IP Phone 1120E:

•Using Encrypted Calling

•Managing your Station Control Password (SCPW)

Using Encrypted Calling

Your IP Phone 1120E supports secure communication using SRTP media encryption. If the feature is enabled, a security icon (q) is displayed on the screen when your call is secured using SRTP media encryption.

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Nortel Networks 1120E manual Call features and Flexible Feature Codes, Security features, Using Encrypted Calling

Contents

IP Phone 1120E Page Revision history Revision history Contents Configuring Local Menu options Making a call Talking with more than one person Incoming callsWhile away from your desk Working without interruption Additional call featuresAdditional phone features Using Hospitality features Index Contents Basic features About the Nortel IP Phone 1120E About the Nortel IP Phone 1120E Telephone controls IP Phone 1120E Telephone controls About the Nortel IP Phone 1120E Alerter/Message Waiting indicator flashes About the Nortel IP Phone 1120E Press the Services key to open the Services Telephone display Using Encrypted Calling Call features and Flexible Feature CodesSecurity features Managing your Station Control Password Scpw To change your password Scpw To turn Password Protection on or off Mode Press the Done soft key Application text entry Entering text using the dialpadEntering and editing text Editing soft key description Part 1 Editing text using the soft keysTo edit text with the soft keys USB keyboard function keys during phone calls Entering text using the USB keyboardEditing soft key description Part 2 Connecting the components IP Phone 1120E connections Connecting the components of the phone Before you begin Release the IP Phone 1120E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Configuring Telephone Options Telephone Options menu Using the Telephone Options menu To use the Telephone Options menu Telephone Options menu Adjusting the volumeTo adjust the volume Adjusting the display screen contrast Language… To adjust the display screen contrastSelecting a language To select a date and time format Selecting date and time formatTo select a language Choosing local dialpad tone Accessing display diagnosticsTo select Display diagnostics Viewing telephone information To choose a local dialpad tone Diagnostics To view IP Phone information To log only unanswered calls Configuring call log optionsConfiguring the Callers List log New call indication off New call indication on Configuring New Call IndicationTo configure New Call Indication Configuring Preferred Name Match To configure Preferred Name MatchConfiguring Area Code Setup Preferred name match on Preferred name match off To configure default area codes maximum of three Ring type… Choosing a ring typeTo edit area code display To choose a ring type Enabling or disabling Call TimerTo enable or disable Call Timer Enabling OnHook Default Path Changing feature key labelsTo enable OnHook Default Path Handsfree enable Headset enable To restore the default labels To rename the labels Configuring the name display format To configure name display format First name, last name Last name, first name Configuring Live DialpadTo configure Live Dialpad Configuring Telephone Options Enter key Configuring Local Menu optionsNavigation key functions in menus Part 1 Navigation key functions in Edit mode Part 1 Navigation key functions in menus Part 2Stop key Navigation key functions in dialog boxes Using the 1. Preferences submenu Changing 1. Display SettingsNavigation key functions in Edit mode Part 2 Display Settings To configure Contrast or Sleep tools Contrast Sleep To select the language used in local menus Changing 2. LanguageLanguage Using the 2. Local Diagnostics submenu Using 1. IP Set&DHCP InformationUsing 2. Network Diagnostic Tools Using 3. Ethernet Statistics Using the 3. Network Configuration menu Using the 4. Lock MenuUsing 5. USB Devices USB Devices Using Off-hook dialing Making a call Using On-hook dialing Using handsfree dialing To use handsfree dialingTo discontinue a handsfree call To mute a handsfree call To switch from handsfree to handset To switch from handset to handsfreeTo switch from handsfree to headset To use a headset To search for a specific number Using the Directory applicationsMaking a call using Corporate Directory Making a call using the Personal Directory To scroll to a specific number Making a call using the Callers List To make a call using the Personal DirectoryTo make a call using the Callers List Callers List Making a call using the Redial List To make a call using Redial ListViewing the date and time of a call To view date and time of a call Using Predial To use Predial To store an AutoDial number Using AutoDialTo edit a Predial number To display an AutoDial number To use AutoDial Using Ring Again To call a Ring Again party when you receive notificationTo activate Ring Again Enter the Ring Again Activate FFC Using Last Number Redial To deactivate Ring Again before notificationEnter the Ring Again Deactivate FFC To use Last Number Redial Using Speed Call To store a Speed Call numberPress the Speed Call Controller soft To make a Speed Call Using System Speed Call Using HotLinePress the System Speed Call soft Press the System Speed Call Using intercom calling To make an intercom call Answering a call To answer a call While on an active call Placing a call on holdTo place a call on hold To retrieve a call on hold Redial List , or Callers List to select a Transferring a callTo transfer a call to a third party Using Timed Reminder Recall To use Timed Reminder Recall Using Attendant Recall To contact the attendant while on a call Using Call Park To park a call on the System Park DN or your own DN To park a call using the Spre code or FFC To retrieve a parked call To record a caller’s number for accounting purposes Recording a Calling Party NumberDisplaying incoming call information To use Call Trace without a Call Trace key Tracing a malicious callTo use Call Trace while on a call Using Automatic Answerback Using Call PickupIncoming calls Press the Automatic Answerback key Enter the Pickup Ringing Number FFC To answer an incoming call in another call pickup groupPickup Group FFC Enter the Pickup Directory Number FFC To return to the first IP Phone call Using Call WaitingTo answer an incoming call while on another call If you do not have a Call Waiting key Using Call Forward While away from your deskTo forward your calls or change the forward number Forward All Calls Activate FFC Internal Call Forward Activate FFC Using Internal Call ForwardPress the Internal Call Forward key Using Remote Call Forward To deactivate Internal Call ForwardInternal Call Forward Deactivate FFC IntForwardPress the Internal Call Forward key twice To deactivate Remote Call Forward Securing your IP Phone To lock your IP Phone To unlock your IP Phone Using the Call Join feature Talking with more than one person Directory, Personal Directory, Redial Setting up a conference callTo set up a conference call To disconnect a conferee Using Conferee Selectable DisplayTo view active conferees Using Group Call Conference Count Display returnsGoodbye key To call group members Group Call FFC To answer a group call To end a group call Working without interruption Activating Make Set BusyTo activate Make Set Busy To deactivate Make Set Busy Additional call features Using AutoDial Transfer Using the Buzz feature Using Call Page Connect to make an announcementTo buzz the IP Phone linked to your IP Phone To connect to Call Charging a call or charging a forced call Using Centrex/Exchange Line Switchhook FlashTo use Centrex/Exchange Line Switchhook Flash Dial the Call Detail Recording FFC To charge a call in progress To charge a call to an account when you transfer a call Using Enhanced Override Using Forced Camp-on To use Enhanced Override Answering a call camped-on to your extension Overriding a busy signalTo use Forced Camp-on To use Privacy Release in an established state Using Privacy ReleaseTo override a busy signal Using Radio To use Automatic Preselection Meet-me Dial the Radio Paging Access FFC. The ringback tone sounds To use Automatic Post-selectionTo answer a Radio Dial the Radio Paging Answer FFC. The paging tone sounds To respond to a voice call Using Voice CallTo make a voice call To add an entry Additional phone featuresUsing the Personal Directory To edit an entry To delete an entry To search for an entry Using the Callers List To dial an entry To delete the entire Callers List Using the Redial List To delete the entire Redial List Using Virtual Office Virtual Office connection availability Logging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1120E Logged in to an IP Phone 1120E using an IP Phone 1140E Using Virtual Office on your Office IP Phone Office phone displays the message Logged Out Logging out of Virtual Office To log out from a Remote IP Phone Troubleshooting Virtual Office Troubleshooting Virtual Office Part 1 Troubleshooting Virtual Office Part 2 Normal Mode Using Media Gateway 1000BTroubleshooting Virtual Office Part 3 Local Mode Using Test Local ModeUsing Resume Normal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B Part 1 Troubleshooting MG 1000B Part 2 Using Hospitality features Configuring Automatic Wake-UpTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Request FFC To cancel an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCTo verify the time for the Automatic Wake-Up call Dial the Automatic Wake-Up Verify FFC Activating Message Registration To read metersPress the Message Registration key To change a meter To reset a meter to zero Using Maid Identification To enter cleaning status Changing the status of a room Displaying Room StatusTo read the status of a room 141 Accessing External Server Applications Flexible Feature Codes FFC Flexible Feature Codes Part 1 Flexible Feature Codes Part 2 Terms you should know Information display 147 148 149 Terms you should know 150 Regulatory and safety information Safety compliance EMC compliance Other DenAn regulatory notice for Japan Index 156 157 158 Page Copyright 2006-2007 Nortel Networks. All Rights Reserved