Manuals / Nortel Networks / Communications / IP Phone

Nortel Networks 1120E manual 147

Models: 1120E

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Terms you should know

Information line

Aone-line by 24-character area that displays date and time or application information.

Interrupted dial tone

A broken or pulsed dial tone that sounds when you access some features on your telephone.

Message/Inbox

A fixed key on your IP Phone 1120E that connects to your voice messaging system when the key is pressed.

Navigation keys

Keys used to scroll through menus and lists appearing on the LCD display screen.

Off-hook

Any line selected to make a call or receive an incoming call. The term off-hookis applied when (a) the end-user lifts up the handset, (b) the end-user presses a line key, (c) the call is automatically answered at the telephone, or (d) a line is automatically selected for an outgoing call.

Paging tone

A special tone (two beeps followed by dial tone) that sounds when you use the Radio Paging feature.

Ringback/ring tone

A sound indicating that a call you have made is ringing at its destination.

Services key

A fixed key used to access options such as Telephone Options, Password Admin, Virtual Office Login, Virtual Office Logout, Test Local Mode, and Resume Normal Mode.

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Nortel Networks 1120E manual 147

Contents

IP Phone 1120E Page Revision history Revision history Contents Making a call Configuring Local Menu options Incoming calls While away from your deskTalking with more than one person Additional call features Additional phone featuresWorking without interruption Index Using Hospitality features Contents About the Nortel IP Phone 1120E Basic features About the Nortel IP Phone 1120E IP Phone 1120E Telephone controls Telephone controls About the Nortel IP Phone 1120E Alerter/Message Waiting indicator flashes About the Nortel IP Phone 1120E Press the Services key to open the Services Telephone display Call features and Flexible Feature Codes Security featuresUsing Encrypted Calling To change your password Scpw Managing your Station Control Password Scpw Mode To turn Password Protection on or off Press the Done soft key Entering text using the dialpad Entering and editing textApplication text entry Editing text using the soft keys To edit text with the soft keysEditing soft key description Part 1 Entering text using the USB keyboard Editing soft key description Part 2USB keyboard function keys during phone calls IP Phone 1120E connections Connecting the components Before you begin Connecting the components of the phone Release the IP Phone 1120E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Telephone Options menu Configuring Telephone Options To use the Telephone Options menu Using the Telephone Options menu Adjusting the volume To adjust the volumeTelephone Options menu Adjusting the display screen contrast To adjust the display screen contrast Selecting a languageLanguage… Selecting date and time format To select a languageTo select a date and time format Accessing display diagnostics To select Display diagnosticsChoosing local dialpad tone To choose a local dialpad tone Viewing telephone information To view IP Phone information Diagnostics Configuring call log options Configuring the Callers List logTo log only unanswered calls Configuring New Call Indication To configure New Call IndicationNew call indication off New call indication on Preferred name match on Preferred name match off Configuring Preferred Name MatchTo configure Preferred Name Match Configuring Area Code Setup To configure default area codes maximum of three Choosing a ring type To edit area code displayRing type… Enabling or disabling Call Timer To enable or disable Call TimerTo choose a ring type Handsfree enable Headset enable Enabling OnHook Default PathChanging feature key labels To enable OnHook Default Path To rename the labels To restore the default labels To configure name display format Configuring the name display format Configuring Live Dialpad To configure Live DialpadFirst name, last name Last name, first name Configuring Telephone Options Configuring Local Menu options Navigation key functions in menus Part 1Enter key Navigation key functions in dialog boxes Navigation key functions in Edit mode Part 1Navigation key functions in menus Part 2 Stop key Display Settings Using the 1. Preferences submenuChanging 1. Display Settings Navigation key functions in Edit mode Part 2 Contrast Sleep To configure Contrast or Sleep tools Changing 2. Language LanguageTo select the language used in local menus Using 3. Ethernet Statistics Using the 2. Local Diagnostics submenuUsing 1. IP Set&DHCP Information Using 2. Network Diagnostic Tools USB Devices Using the 3. Network Configuration menuUsing the 4. Lock Menu Using 5. USB Devices Making a call Using Off-hook dialing Using On-hook dialing To mute a handsfree call Using handsfree dialingTo use handsfree dialing To discontinue a handsfree call To use a headset To switch from handsfree to handsetTo switch from handset to handsfree To switch from handsfree to headset Using the Directory applications Making a call using Corporate DirectoryTo search for a specific number To scroll to a specific number Making a call using the Personal Directory Callers List Making a call using the Callers ListTo make a call using the Personal Directory To make a call using the Callers List To view date and time of a call Making a call using the Redial ListTo make a call using Redial List Viewing the date and time of a call To use Predial Using Predial Using AutoDial To edit a Predial numberTo store an AutoDial number To use AutoDial To display an AutoDial number Enter the Ring Again Activate FFC Using Ring AgainTo call a Ring Again party when you receive notification To activate Ring Again To use Last Number Redial Using Last Number RedialTo deactivate Ring Again before notification Enter the Ring Again Deactivate FFC To make a Speed Call Using Speed CallTo store a Speed Call number Press the Speed Call Controller soft Press the System Speed Call Using System Speed CallUsing HotLine Press the System Speed Call soft To make an intercom call Using intercom calling To answer a call Answering a call To retrieve a call on hold While on an active callPlacing a call on hold To place a call on hold Transferring a call To transfer a call to a third partyRedial List , or Callers List to select a To use Timed Reminder Recall Using Timed Reminder Recall To contact the attendant while on a call Using Attendant Recall To park a call on the System Park DN or your own DN Using Call Park To retrieve a parked call To park a call using the Spre code or FFC Recording a Calling Party Number Displaying incoming call informationTo record a caller’s number for accounting purposes Tracing a malicious call To use Call Trace while on a callTo use Call Trace without a Call Trace key Press the Automatic Answerback key Using Automatic AnswerbackUsing Call Pickup Incoming calls Enter the Pickup Directory Number FFC Enter the Pickup Ringing Number FFCTo answer an incoming call in another call pickup group Pickup Group FFC Using Call Waiting To answer an incoming call while on another callTo return to the first IP Phone call If you do not have a Call Waiting key Forward All Calls Activate FFC Using Call ForwardWhile away from your desk To forward your calls or change the forward number Using Internal Call Forward Press the Internal Call Forward keyInternal Call Forward Activate FFC IntForwardPress the Internal Call Forward key twice Using Remote Call ForwardTo deactivate Internal Call Forward Internal Call Forward Deactivate FFC To deactivate Remote Call Forward To lock your IP Phone Securing your IP Phone To unlock your IP Phone Talking with more than one person Using the Call Join feature Setting up a conference call To set up a conference callDirectory, Personal Directory, Redial Using Conferee Selectable Display To view active confereesTo disconnect a conferee To call group members Using Group CallConference Count Display returns Goodbye key To answer a group call Group Call FFC To end a group call To deactivate Make Set Busy Working without interruptionActivating Make Set Busy To activate Make Set Busy Using AutoDial Transfer Additional call features To connect to Call Using the Buzz featureUsing Call Page Connect to make an announcement To buzz the IP Phone linked to your IP Phone Using Centrex/Exchange Line Switchhook Flash To use Centrex/Exchange Line Switchhook FlashCharging a call or charging a forced call To charge a call in progress Dial the Call Detail Recording FFC To charge a call to an account when you transfer a call Using Enhanced Override To use Enhanced Override Using Forced Camp-on Overriding a busy signal To use Forced Camp-onAnswering a call camped-on to your extension Using Privacy Release To override a busy signalTo use Privacy Release in an established state To use Automatic Preselection Meet-me Using Radio Dial the Radio Paging Answer FFC. The paging tone sounds Dial the Radio Paging Access FFC. The ringback tone soundsTo use Automatic Post-selection To answer a Radio Using Voice Call To make a voice callTo respond to a voice call Additional phone features Using the Personal DirectoryTo add an entry To edit an entry To search for an entry To delete an entry Using the Callers List To delete the entire Callers List To dial an entry Using the Redial List To delete the entire Redial List Virtual Office connection availability Using Virtual Office Logging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1120E Logged in to an IP Phone 1120E using an IP Phone 1140E Office phone displays the message Logged Out Using Virtual Office on your Office IP Phone To log out from a Remote IP Phone Logging out of Virtual Office Troubleshooting Virtual Office Part 1 Troubleshooting Virtual Office Troubleshooting Virtual Office Part 2 Using Media Gateway 1000B Troubleshooting Virtual Office Part 3Normal Mode Using Test Local Mode Using Resume Normal ModeLocal Mode Troubleshooting MG 1000B Part 1 Troubleshooting MG 1000B Troubleshooting MG 1000B Part 2 Dial the Automatic Wake-Up Request FFC Using Hospitality featuresConfiguring Automatic Wake-Up To enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Verify FFC To cancel an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC To verify the time for the Automatic Wake-Up call To change a meter Activating Message RegistrationTo read meters Press the Message Registration key To reset a meter to zero To enter cleaning status Using Maid Identification Displaying Room Status To read the status of a roomChanging the status of a room 141 Accessing External Server Applications Flexible Feature Codes Part 1 Flexible Feature Codes FFC Flexible Feature Codes Part 2 Terms you should know Information display 147 148 149 Terms you should know 150 Regulatory and safety information EMC compliance Safety compliance Other DenAn regulatory notice for Japan Index 156 157 158 Page Copyright 2006-2007 Nortel Networks. All Rights Reserved