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Nortel Networks 1120E manual Contents

Models: 1120E

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Contents

Contents

About the Nortel IP Phone 1120E . . . . . . . . . . . . . . . . . . . . 11

Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Telephone display

19

Call features and Flexible Feature Codes . . . . . . . . . . . . . . . 20

Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using Encrypted Calling . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Managing your Station Control Password (SCPW) . . . . . 21

Entering and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Entering text using the dialpad . . . . . . . . . . . . . . . . . . . . . . . . 24 Editing text using the soft keys . . . . . . . . . . . . . . . . . . . . . . . . 25 Entering text using the USB keyboard . . . . . . . . . . . . . . . . . . 26

Connecting the components . . . . . . . . . . . . . . . . . . . . . . . . 27

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Connecting the components of the phone . . . . . . . . . . . . . . . 28

Configuring Telephone Options . . . . . . . . . . . . . . . . . . . . . 34

Using the Telephone Options menu . . . . . . . . . . . . . . . . . . . . 35 Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Adjusting the display screen contrast . . . . . . . . . . . . . . . . 37 Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Selecting date and time format . . . . . . . . . . . . . . . . . . . . 39 Accessing display diagnostics . . . . . . . . . . . . . . . . . . . . . 40 Choosing local dialpad tone . . . . . . . . . . . . . . . . . . . . . . . 40 Viewing telephone information . . . . . . . . . . . . . . . . . . . . . 41 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Configuring call log options . . . . . . . . . . . . . . . . . . . . . . . 43 Choosing a ring type . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

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Nortel Networks 1120E manual Contents

Contents

IP Phone 1120E Page Revision history Revision history Contents Making a call Configuring Local Menu options Talking with more than one person Incoming callsWhile away from your desk Working without interruption Additional call featuresAdditional phone features Index Using Hospitality features Contents About the Nortel IP Phone 1120E Basic features About the Nortel IP Phone 1120E IP Phone 1120E Telephone controls Telephone controls About the Nortel IP Phone 1120E Alerter/Message Waiting indicator flashes About the Nortel IP Phone 1120E Press the Services key to open the Services Telephone display Using Encrypted Calling Call features and Flexible Feature CodesSecurity features To change your password Scpw Managing your Station Control Password Scpw Mode To turn Password Protection on or off Press the Done soft key Application text entry Entering text using the dialpadEntering and editing text Editing soft key description Part 1 Editing text using the soft keysTo edit text with the soft keys USB keyboard function keys during phone calls Entering text using the USB keyboardEditing soft key description Part 2 IP Phone 1120E connections Connecting the components Before you begin Connecting the components of the phone Release the IP Phone 1120E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Telephone Options menu Configuring Telephone Options To use the Telephone Options menu Using the Telephone Options menu Telephone Options menu Adjusting the volumeTo adjust the volume Adjusting the display screen contrast Language… To adjust the display screen contrastSelecting a language To select a date and time format Selecting date and time formatTo select a language Choosing local dialpad tone Accessing display diagnosticsTo select Display diagnostics To choose a local dialpad tone Viewing telephone information To view IP Phone information Diagnostics To log only unanswered calls Configuring call log optionsConfiguring the Callers List log New call indication off New call indication on Configuring New Call IndicationTo configure New Call Indication To configure Preferred Name Match Configuring Preferred Name MatchConfiguring Area Code Setup Preferred name match on Preferred name match off To configure default area codes maximum of three Ring type… Choosing a ring typeTo edit area code display To choose a ring type Enabling or disabling Call TimerTo enable or disable Call Timer Changing feature key labels Enabling OnHook Default PathTo enable OnHook Default Path Handsfree enable Headset enable To rename the labels To restore the default labels To configure name display format Configuring the name display format First name, last name Last name, first name Configuring Live DialpadTo configure Live Dialpad Configuring Telephone Options Enter key Configuring Local Menu optionsNavigation key functions in menus Part 1 Navigation key functions in menus Part 2 Navigation key functions in Edit mode Part 1Stop key Navigation key functions in dialog boxes Changing 1. Display Settings Using the 1. Preferences submenuNavigation key functions in Edit mode Part 2 Display Settings Contrast Sleep To configure Contrast or Sleep tools To select the language used in local menus Changing 2. LanguageLanguage Using 1. IP Set&DHCP Information Using the 2. Local Diagnostics submenuUsing 2. Network Diagnostic Tools Using 3. Ethernet Statistics Using the 4. Lock Menu Using the 3. Network Configuration menuUsing 5. USB Devices USB Devices Making a call Using Off-hook dialing Using On-hook dialing To use handsfree dialing Using handsfree dialingTo discontinue a handsfree call To mute a handsfree call To switch from handset to handsfree To switch from handsfree to handsetTo switch from handsfree to headset To use a headset To search for a specific number Using the Directory applicationsMaking a call using Corporate Directory To scroll to a specific number Making a call using the Personal Directory To make a call using the Personal Directory Making a call using the Callers ListTo make a call using the Callers List Callers List To make a call using Redial List Making a call using the Redial ListViewing the date and time of a call To view date and time of a call To use Predial Using Predial To store an AutoDial number Using AutoDialTo edit a Predial number To use AutoDial To display an AutoDial number To call a Ring Again party when you receive notification Using Ring AgainTo activate Ring Again Enter the Ring Again Activate FFC To deactivate Ring Again before notification Using Last Number RedialEnter the Ring Again Deactivate FFC To use Last Number Redial To store a Speed Call number Using Speed CallPress the Speed Call Controller soft To make a Speed Call Using HotLine Using System Speed CallPress the System Speed Call soft Press the System Speed Call To make an intercom call Using intercom calling To answer a call Answering a call Placing a call on hold While on an active callTo place a call on hold To retrieve a call on hold Redial List , or Callers List to select a Transferring a callTo transfer a call to a third party To use Timed Reminder Recall Using Timed Reminder Recall To contact the attendant while on a call Using Attendant Recall To park a call on the System Park DN or your own DN Using Call Park To retrieve a parked call To park a call using the Spre code or FFC To record a caller’s number for accounting purposes Recording a Calling Party NumberDisplaying incoming call information To use Call Trace without a Call Trace key Tracing a malicious callTo use Call Trace while on a call Using Call Pickup Using Automatic AnswerbackIncoming calls Press the Automatic Answerback key To answer an incoming call in another call pickup group Enter the Pickup Ringing Number FFCPickup Group FFC Enter the Pickup Directory Number FFC To return to the first IP Phone call Using Call WaitingTo answer an incoming call while on another call If you do not have a Call Waiting key While away from your desk Using Call ForwardTo forward your calls or change the forward number Forward All Calls Activate FFC Internal Call Forward Activate FFC Using Internal Call ForwardPress the Internal Call Forward key To deactivate Internal Call Forward Using Remote Call ForwardInternal Call Forward Deactivate FFC IntForwardPress the Internal Call Forward key twice To deactivate Remote Call Forward To lock your IP Phone Securing your IP Phone To unlock your IP Phone Talking with more than one person Using the Call Join feature Directory, Personal Directory, Redial Setting up a conference callTo set up a conference call To disconnect a conferee Using Conferee Selectable DisplayTo view active conferees Conference Count Display returns Using Group CallGoodbye key To call group members To answer a group call Group Call FFC To end a group call Activating Make Set Busy Working without interruptionTo activate Make Set Busy To deactivate Make Set Busy Using AutoDial Transfer Additional call features Using Call Page Connect to make an announcement Using the Buzz featureTo buzz the IP Phone linked to your IP Phone To connect to Call Charging a call or charging a forced call Using Centrex/Exchange Line Switchhook FlashTo use Centrex/Exchange Line Switchhook Flash To charge a call in progress Dial the Call Detail Recording FFC To charge a call to an account when you transfer a call Using Enhanced Override To use Enhanced Override Using Forced Camp-on Answering a call camped-on to your extension Overriding a busy signalTo use Forced Camp-on To use Privacy Release in an established state Using Privacy ReleaseTo override a busy signal To use Automatic Preselection Meet-me Using Radio To use Automatic Post-selection Dial the Radio Paging Access FFC. The ringback tone soundsTo answer a Radio Dial the Radio Paging Answer FFC. The paging tone sounds To respond to a voice call Using Voice CallTo make a voice call To add an entry Additional phone featuresUsing the Personal Directory To edit an entry To search for an entry To delete an entry Using the Callers List To delete the entire Callers List To dial an entry Using the Redial List To delete the entire Redial List Virtual Office connection availability Using Virtual Office Logging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1120E Logged in to an IP Phone 1120E using an IP Phone 1140E Office phone displays the message Logged Out Using Virtual Office on your Office IP Phone To log out from a Remote IP Phone Logging out of Virtual Office Troubleshooting Virtual Office Part 1 Troubleshooting Virtual Office Troubleshooting Virtual Office Part 2 Normal Mode Using Media Gateway 1000BTroubleshooting Virtual Office Part 3 Local Mode Using Test Local ModeUsing Resume Normal Mode Troubleshooting MG 1000B Part 1 Troubleshooting MG 1000B Troubleshooting MG 1000B Part 2 Configuring Automatic Wake-Up Using Hospitality featuresTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Request FFC Dial the Automatic Wake-Up Quit FFC To cancel an Automatic Wake-Up callTo verify the time for the Automatic Wake-Up call Dial the Automatic Wake-Up Verify FFC To read meters Activating Message RegistrationPress the Message Registration key To change a meter To reset a meter to zero To enter cleaning status Using Maid Identification Changing the status of a room Displaying Room StatusTo read the status of a room 141 Accessing External Server Applications Flexible Feature Codes Part 1 Flexible Feature Codes FFC Flexible Feature Codes Part 2 Terms you should know Information display 147 148 149 Terms you should know 150 Regulatory and safety information EMC compliance Safety compliance Other DenAn regulatory notice for Japan Index 156 157 158 Page Copyright 2006-2007 Nortel Networks. All Rights Reserved