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Nortel Networks 1120E manual Diagnostics, To view IP Phone information

Models: 1120E

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Configuring Telephone Options

To view IP Phone information:

1.Press the Up/Down navigation keys to scroll through the list to view the IP Phone information.

Cancel	2. Press the Cancel soft key to return to
	the Telephone Options menu.

Diagnostics

The Diagnostics option displays the following phone-specific information:

•Diag Tools (Ping, do Route Traces)

•EtherStats (Speed, Auto Neg, CRC Errors, Collision)

•IP Stats (Packet Info)

•RUDP Stats (Msg receive/trans)

•QOS Stats

To view diagnostic information, press the Services key, select Telephone Options, and select Diagnostics.

To view IP Phone information:

1.Press the Up/Down navigation keys to scroll through the list of diagnostic information.

Cancel	2. Press the Cancel soft key to return to
	the Telephone Options menu.

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Nortel Networks 1120E manual Diagnostics, To view IP Phone information

Contents

IP Phone 1120E Page Revision history Revision history Contents Configuring Local Menu options Making a call Incoming calls While away from your deskTalking with more than one person Additional call features Additional phone featuresWorking without interruption Using Hospitality features Index Contents Basic features About the Nortel IP Phone 1120E About the Nortel IP Phone 1120E Telephone controls IP Phone 1120E Telephone controls About the Nortel IP Phone 1120E Alerter/Message Waiting indicator flashes About the Nortel IP Phone 1120E Press the Services key to open the Services Telephone display Call features and Flexible Feature Codes Security featuresUsing Encrypted Calling Managing your Station Control Password Scpw To change your password Scpw To turn Password Protection on or off Mode Press the Done soft key Entering text using the dialpad Entering and editing textApplication text entry Editing text using the soft keys To edit text with the soft keysEditing soft key description Part 1 Entering text using the USB keyboard Editing soft key description Part 2USB keyboard function keys during phone calls Connecting the components IP Phone 1120E connections Connecting the components of the phone Before you begin Release the IP Phone 1120E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Configuring Telephone Options Telephone Options menu Using the Telephone Options menu To use the Telephone Options menu Adjusting the volume To adjust the volumeTelephone Options menu Adjusting the display screen contrast To adjust the display screen contrast Selecting a languageLanguage… Selecting date and time format To select a languageTo select a date and time format Accessing display diagnostics To select Display diagnosticsChoosing local dialpad tone Viewing telephone information To choose a local dialpad tone Diagnostics To view IP Phone information Configuring call log options Configuring the Callers List logTo log only unanswered calls Configuring New Call Indication To configure New Call IndicationNew call indication off New call indication on Configuring Area Code Setup Configuring Preferred Name MatchTo configure Preferred Name Match Preferred name match on Preferred name match off To configure default area codes maximum of three Choosing a ring type To edit area code displayRing type… Enabling or disabling Call Timer To enable or disable Call TimerTo choose a ring type To enable OnHook Default Path Enabling OnHook Default PathChanging feature key labels Handsfree enable Headset enable To restore the default labels To rename the labels Configuring the name display format To configure name display format Configuring Live Dialpad To configure Live DialpadFirst name, last name Last name, first name Configuring Telephone Options Configuring Local Menu options Navigation key functions in menus Part 1Enter key Stop key Navigation key functions in Edit mode Part 1Navigation key functions in menus Part 2 Navigation key functions in dialog boxes Navigation key functions in Edit mode Part 2 Using the 1. Preferences submenuChanging 1. Display Settings Display Settings To configure Contrast or Sleep tools Contrast Sleep Changing 2. Language LanguageTo select the language used in local menus Using 2. Network Diagnostic Tools Using the 2. Local Diagnostics submenuUsing 1. IP Set&DHCP Information Using 3. Ethernet Statistics Using 5. USB Devices Using the 3. Network Configuration menuUsing the 4. Lock Menu USB Devices Using Off-hook dialing Making a call Using On-hook dialing To discontinue a handsfree call Using handsfree dialingTo use handsfree dialing To mute a handsfree call To switch from handsfree to headset To switch from handsfree to handsetTo switch from handset to handsfree To use a headset Using the Directory applications Making a call using Corporate DirectoryTo search for a specific number Making a call using the Personal Directory To scroll to a specific number To make a call using the Callers List Making a call using the Callers ListTo make a call using the Personal Directory Callers List Viewing the date and time of a call Making a call using the Redial ListTo make a call using Redial List To view date and time of a call Using Predial To use Predial Using AutoDial To edit a Predial numberTo store an AutoDial number To display an AutoDial number To use AutoDial To activate Ring Again Using Ring AgainTo call a Ring Again party when you receive notification Enter the Ring Again Activate FFC Enter the Ring Again Deactivate FFC Using Last Number RedialTo deactivate Ring Again before notification To use Last Number Redial Press the Speed Call Controller soft Using Speed CallTo store a Speed Call number To make a Speed Call Press the System Speed Call soft Using System Speed CallUsing HotLine Press the System Speed Call Using intercom calling To make an intercom call Answering a call To answer a call To place a call on hold While on an active callPlacing a call on hold To retrieve a call on hold Transferring a call To transfer a call to a third partyRedial List , or Callers List to select a Using Timed Reminder Recall To use Timed Reminder Recall Using Attendant Recall To contact the attendant while on a call Using Call Park To park a call on the System Park DN or your own DN To park a call using the Spre code or FFC To retrieve a parked call Recording a Calling Party Number Displaying incoming call informationTo record a caller’s number for accounting purposes Tracing a malicious call To use Call Trace while on a callTo use Call Trace without a Call Trace key Incoming calls Using Automatic AnswerbackUsing Call Pickup Press the Automatic Answerback key Pickup Group FFC Enter the Pickup Ringing Number FFCTo answer an incoming call in another call pickup group Enter the Pickup Directory Number FFC Using Call Waiting To answer an incoming call while on another callTo return to the first IP Phone call If you do not have a Call Waiting key To forward your calls or change the forward number Using Call ForwardWhile away from your desk Forward All Calls Activate FFC Using Internal Call Forward Press the Internal Call Forward keyInternal Call Forward Activate FFC Internal Call Forward Deactivate FFC Using Remote Call ForwardTo deactivate Internal Call Forward IntForwardPress the Internal Call Forward key twice To deactivate Remote Call Forward Securing your IP Phone To lock your IP Phone To unlock your IP Phone Using the Call Join feature Talking with more than one person Setting up a conference call To set up a conference callDirectory, Personal Directory, Redial Using Conferee Selectable Display To view active confereesTo disconnect a conferee Goodbye key Using Group CallConference Count Display returns To call group members Group Call FFC To answer a group call To end a group call To activate Make Set Busy Working without interruptionActivating Make Set Busy To deactivate Make Set Busy Additional call features Using AutoDial Transfer To buzz the IP Phone linked to your IP Phone Using the Buzz featureUsing Call Page Connect to make an announcement To connect to Call Using Centrex/Exchange Line Switchhook Flash To use Centrex/Exchange Line Switchhook FlashCharging a call or charging a forced call Dial the Call Detail Recording FFC To charge a call in progress To charge a call to an account when you transfer a call Using Enhanced Override Using Forced Camp-on To use Enhanced Override Overriding a busy signal To use Forced Camp-onAnswering a call camped-on to your extension Using Privacy Release To override a busy signalTo use Privacy Release in an established state Using Radio To use Automatic Preselection Meet-me To answer a Radio Dial the Radio Paging Access FFC. The ringback tone soundsTo use Automatic Post-selection Dial the Radio Paging Answer FFC. The paging tone sounds Using Voice Call To make a voice callTo respond to a voice call Additional phone features Using the Personal DirectoryTo add an entry To edit an entry To delete an entry To search for an entry Using the Callers List To dial an entry To delete the entire Callers List Using the Redial List To delete the entire Redial List Using Virtual Office Virtual Office connection availability Logging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1120E Logged in to an IP Phone 1120E using an IP Phone 1140E Using Virtual Office on your Office IP Phone Office phone displays the message Logged Out Logging out of Virtual Office To log out from a Remote IP Phone Troubleshooting Virtual Office Troubleshooting Virtual Office Part 1 Troubleshooting Virtual Office Part 2 Using Media Gateway 1000B Troubleshooting Virtual Office Part 3Normal Mode Using Test Local Mode Using Resume Normal ModeLocal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B Part 1 Troubleshooting MG 1000B Part 2 To enter the time for an Automatic Wake-Up call Using Hospitality featuresConfiguring Automatic Wake-Up Dial the Automatic Wake-Up Request FFC To verify the time for the Automatic Wake-Up call To cancel an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Dial the Automatic Wake-Up Verify FFC Press the Message Registration key Activating Message RegistrationTo read meters To change a meter To reset a meter to zero Using Maid Identification To enter cleaning status Displaying Room Status To read the status of a roomChanging the status of a room 141 Accessing External Server Applications Flexible Feature Codes FFC Flexible Feature Codes Part 1 Flexible Feature Codes Part 2 Terms you should know Information display 147 148 149 Terms you should know 150 Regulatory and safety information Safety compliance EMC compliance Other DenAn regulatory notice for Japan Index 156 157 158 Page Copyright 2006-2007 Nortel Networks. All Rights Reserved