Cell Site Components 4-3

Customer Service Operations

Most of these components can be ordered from Nortel. Contact the following Nortel Customer Service Operations (CSO) when replacement is required:

For United States customers:

Northern Telecom Inc.

Attn. Customer Service Operations

400 N. Industrial

Richardson, Texas 75081

For Bell Canada customers:

Northern Telecom Canada Ltd.

Customer Service Operations c/o Wesbell Transport

1630 Trinity Rd., Unit #3, Door #4 Mississauga, Ontario L5T 1L6

Attn.: Replacement and Repair Operations

Dept.: S898

For Mexico customers:

Northern Telecom de Mexico

Toltecas #113

Col. San Pedro De Los Pinos

Casi Esq Calle 4

Mexico

For Asia Pacific customers:

Northern Telecom Asia Pacific Ltd.

Attn.: Technical Assistance Service

Warwick House 17/F

28 Tong Chong Street

Quarry Bay, Hong Kong

For Non-Bell Canada/CALA/International customers:

Northern Telecom Canada Ltd.

Customer Service Operations c/o Wesbell Transport

1630 Trinity Rd., Unit #3, Door #4 Mississauga, Ontario L5T 1L6

Attn.: Replacement and Repair Operations

Dept.: S898

DMS-MTX DualMode Metrocell Cell Site Description

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Nortel Networks 411-2021-111 manual Customer Service Operations