74Additional features and controls
6Press Ok and then press Yes to confirm the action.
Making a call using the directory
Follow this procedure to make a call from within the directory.
Step Action
1Press the directory key to access the directory menu. The directory opens.
2From the Directory list, select the name or number that you want to call.
3Press Ok.
The Dial screen appears.
4Press Ok
The number is dialed.
Softkey functionality
Softkey functionality allows access to a small subset of Centrex features on Nortel IP Phone 2004 softkeys, located below the main display and to the right of the Menu softkey. For an example, see Figure 6 "Softkeys on IP Phone" (page 75).
The administrator has the ability to change, enable, or disable the softkeys. The default features for these softkeys are Transfer, Forward, and Conference. The softkeys can be utilized when you are not navigating the CICM menus.
The features must be provisioned on the LINE to be displayed on the softkeys. For a LINE that does not have an m522 extension module, the softkey features reside on the first 14 feature keys. For a LINE that has one m522 extension module, the softkey features reside on keys 1 to 36. For a line that has two m522 extension modules, the softkey features reside on keys 1 to 58.
For more information, see Softkey Enhancement in Nortel CICM IP
Phones Fundamentals, (NN10300-135).
Carrier VoIP
Nortel IP Phone 2004 User Guide (CICM)
4 July 2008
