Answering and terminating calls | Nortel Networks NN10300-009

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Answering and terminating calls

Answering a call

Each incoming call causes the telephone to sound, the an arrow beside the Line (DN) key to flash, and the Message Indicator lamp to flash.

Follow this procedure to answer a call.

Choose one of the following to answer a call:

•Lift the handset.

•Press the Handsfree button located on the left side of the handset.

•Press the line (DN) key beside the LCD indicator as it flashes. If a second call comes in, you have the opportunity to put the first caller on hold and answer the second incoming call.

•Press the Headset key if a headset is connected to your telephone.

Terminating a call

Follow this procedure to terminate an active call.

Carrier VoIP

Nortel IP Phone 2004 User Guide (CICM)

NN10300-009 09.01 Standard

4 July 2008

Copyright © 2008 Nortel Networks

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Nortel Networks NN10300-009 manual Answering and terminating calls, Answering a call, Terminating a call

Contents

Nortel IP Phone 2004 User Guide Cicm Legal Notice Contents Forwarding calls Use off-hook dialing Using handsfree dialing Using PredialSetting up a conference call Using the call join feature Answering a call Terminating a call IP Phone Key Expansion Module Using the Outbox Copyright 2008 Nortel Networks Other changes FeaturesThere were no feature changes made to this document New in this release New in this release Functional components Overview Overview Hardware features IP Phone display IP Phone 2004 display Before you begin Connecting the IP Phone 2004 components IP Phone connectors Connecting the IP Phone 2004 components Logging on Password screen appearsPress Ok Logging on You are logged on and the Menu screen appears Main menu opens Displaying the menuPerform one of these actions IP Phone 2004 menu hierarchy Displaying the menu Confirmation screen appears Logging offYou are logged off from the system Logging off Audio Profile screen appears Using the Audio menu Using the Audio menu Viewing and editing the default volumes Viewing and editing the default volumes Viewing and editing the dialpad feedback Follow this procedure to view and edit the dialpad feedback Viewing and editing the dialpad feedback Percentage figure shows the change in the contrast Adjusting the display contrast Adjusting the display contrast Defining the key type Using the Feature menuUsing the Assign menu Follow these procedures to use the Assign menu Feature submenu appears Assigning a directory entry to a feature key Directory contact list opens Press FeatureEnabling or disabling autoscroll Enabling or disabling the Inbox Using the Options menu Labeling a feature keyFollow this procedure to open the Options menu Options menu opens Enabling or disabling auto hide Outbox screen appears, showing a list of DN keys Selecting the default line keyEnabling the Outbox feature Follow this procedure to enable the Outbox Resetting the feature key to the default settings Using the Feature menu Terminal now displays text in the selected language Follow this procedure to select your language preferencePress Cancel Selecting a language Selecting a language Time displayed changes to that of the selected zone Using the Time menuSetting the time zone Enabling Daylight Saving Time Disabling Daylight Saving Time Setting the time format To enable a format, select it and press Ok Setting the date formatResetting the default time To enable a format, select it, and press Ok Step Action Viewing your user name Using the User menuViewing your login type Follow this procedure to view your user name If you have permission to edit this feature, press Ok Viewing, disabling, or enabling the auto login featureUsing the User menu Password is changed and you return to the previous menu Changing your passwordUse the new password the next time you log on Using the User menu Testing the local mode Testing the local mode Second confirmation screen appears Performing a ﬁrmware upgradeFirmware is downloaded Performing a firmware upgrade Use off-hook dialing Using handsfree dialingFollow this procedure to make a call using off-hook dialing Making a call Making a call Using Predial Using Predial Making a call Terminating a call Follow this procedure to terminate an active callAnswering and terminating calls Answering a call Answering and terminating calls Transferring a call Using the mute featureWhile on an active call Placing a call on hold While on an active call Using the call park feature Forwarding calls While away from your desk While away from your desk Using the call join feature Setting up a conference callConference calls Conference calls Accessing the Inbox Viewing Inbox call information Using the Inbox Caller information appears Accessing the InboxViewing Inbox call information List of options appears Dial screen appears Using the Inbox to make a callResetting the Inbox Storing a number from the Inbox Step Action Using the Outbox Storing a number from the Outbox Accessing the OutboxFollow this procedure to access and use the Outbox Viewing Outbox call information Follow this procedure to delete the contents of the Outbox Using the Outbox to make a callResetting the Outbox Follow this procedure to make a call from within the Outbox Using the Outbox Follow this procedure to use the dialpad to enter text Additional features and controlsUsing the dialpad to enter text Use the Symbol key to enter special characters Adding or editing a directory entry Using the directoryProcedure job aid Additional features and controls Deleting an entry from the directory Follow this procedure to delete an entry from the directory Phones Fundamentals, NN10300-135 Making a call using the directorySoftkey functionality Press Ok and then press Yes to confirm the action From the Menu Option screen, select Audio Volume Control BarFollow this procedure to select a ring tone Selecting a ring tone Message Waiting Lamp LCD Indicator IP Phone Key Expansion Module Accessories Accessories Page Carrier VoIP Nortel IP Phone 2004 User Guide Cicm