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Chapter 2
System overview
About CallPilot Mini/CallPilot 150
The CallPilot Mini/CallPilot 150 is a voice messaging product suited for small to medium sized businesses. It combines the voicemail and call processing features of a large business system into a compact, easy to use system.
CallPilot Mini offers
•connection to a compatible Meridian 1 telephone system
•voicemail with a CallPilot interface
•up to eight voice channels
CallPilot 150 offers
•connection to a compatible Norstar telephone system
•voicemail with a choice of a CallPilot or Norstar Voice Mail interface
•up to eight voice channels
•Call Center functionality
Features of CallPilot
Table 2 CallPilot features
Feature | CallPilot 150 | CallPilot Mini |
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Number of voice channels | 8 | 8 |
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Storage (hours) | 24 | 59 |
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Additional storage | Yes (to 59 hours) | Yes (to 82 hours) |
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Maximum number of subscriber mailboxes | 200 | 200 |
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Basic voicemail | Included | Included |
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Outbound transfer | Included | Included |
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Call recording, call interrupt | Included | Not available |
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Included | Included | |
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Networking (digital, AMIS) | Optional | Optional |
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Unified Messaging | Optional | Optional |
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Basic Call Center | Optional | Not available |
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Call Center Reporting | Optional | Not available |
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Maximum Skillsets | 2 | Not available |
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Maximum active agents | 10 | Not available |
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CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
