56Chapter 8 Backing up and restoring CallPilot

To restore the CallPilot information:

1Start your web browser.

2Log on to CallPilot Manager.

3Click the Operations heading.

4Click the Backup/Restore link.

5Click the Proceed button.

Note: When you click the Proceed button to start a restore, the CallPilot Mini/

CallPilot 150 shuts down and drops all of the users accessing CallPilot. This includes users accessing their mailboxes, callers leaving a message and callers waiting in Call Center Skillsets.

Make sure that there is no one using the CallPilot Mini/CallPilot 150 before you start the restore.

For information about how to determine if the CallPilot ports are busy, refer to “Programming CallPilot 150 DNs to memory buttons” on page 84.

6Close your web browser.

Note: To ensure proper operation, you must close the web browser window.

7Start the CallPilot Backup and Restore Utility (CallPilotBRU.exe). The CallPilot Backup/Restore Utility screen appears.

8Click the Restore option.

9In the Local Folder box, enter the path name of the directory on your computer in which the CallPilot backup information is stored.

10In the CallPilot 150 hostname or IP addresses box, enter the host name or IP address of the CallPilot Mini/CallPilot 150 to which you want to restore information.

11Click the OK button.

A confirmation dialog box appears.

12If the information on the confirmation dialog is correct, click the Continue button. If the information is not correct, click the Cancel button and repeat steps 11 to 13.

A dialog box appears when the restore is completed.

13Click the Continue button.

P0990474 03

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Nortel Networks P0990474 03 manual Backing up and restoring CallPilot

P0990474 03 specifications

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